At a Glance
- Tasks: Lead and shape exceptional content and design experiences for CRUK's digital channels.
- Company: Join Cancer Research UK, the leading charity dedicated to fighting cancer.
- Benefits: Competitive salary, flexible working, and a chance to make a real difference.
- Other info: Office-based with flexibility; great opportunity for career growth in a meaningful field.
- Why this job: Drive impactful change in cancer care through innovative content and design strategies.
- Qualifications: Proven experience in leading multidisciplinary teams and developing digital strategies.
The predicted salary is between 75000 - 81000 £ per year.
Cancer Research UK is the world's leading cancer charity, dedicated to saving and improving lives through research, influence and information.
It works to reduce the impact of cancer on people's day-to-day lives, funding research that leads to earlier diagnosis and more effective treatments.
Its mission is to bring about a world where everybody lives longer, better lives, free from the fear of cancer.
The role
This is a newly created position within the Marketing, Fundraising and Engagement directorate, reporting to the Head of Digital.
It exists to shape how content and design come together to create exceptional supporter experiences across CRUK's digital channels.
The role brings together expertise across content strategy, content operations, UX, UI, service design and taxonomy, and is responsible for establishing the frameworks, standards and ways of working that enable content and design teams to thrive.
The postholder leads through a Senior Manager, Design and Content Delivery Lead.
- What you would do
- Define the strategic direction for CRUK's content and design capability, ensuring it is future-focused, user-centred and aligned to organisational goals.
- Lead and develop a high-performing multidisciplinary team, fostering a collaborative culture and shared ways of working.
- Own the operating model, governance and prioritisation approach for the function, ensuring clear decision-making, effective resource planning and delivery excellence.
- Drive CRUK's content optimisation strategy, using audience insight, analytics, search, experimentation and user research to improve the quality, findability and effectiveness of content.
- Champion accessibility, user-centred design and content best practice across the organisation.
- Oversee key transformation initiatives, including content platform and CMS developments, while managing supplier relationships, budgets and associated risks.
- Ensure content and design teams have the right skills, capacity and structures to meet current and future organisational needs.
- Build strong partnerships across Digital, Data, Insights and other stakeholder groups to maximise organisational impact.
- What they are looking for
- Significant experience leading multidisciplinary content, design and user experience teams, including managing senior leaders and managers.
- A strong track record of developing and delivering content and digital experience strategies that drive measurable user and organisational outcomes.
- Expertise in one or more content or design disciplines, alongside a broad understanding of UX, UI, service design, content operations, accessibility and taxonomy.
- Specific knowledge of CMS, DAM and design systems, and of end-to-end supporter journeys.
- Excellent stakeholder engagement and influencing skills, with the ability to build alignment and drive change across complex organisations.
- Strong people leadership experience, creating inclusive, high-performing teams and developing future talent.
- Experience managing budgets, suppliers, contracts and organisational risk.
- An understanding of emerging technologies, including AI and automation, and how they can enhance content and design operations.
- Working arrangements
The role is based at CRUK's Stratford office (2 Redman Place, London).
It is office-based with high flexibility, requiring 1-2 days per week in the office.
Candidates must be eligible to work in the UK; visa sponsorship is not available.
Any offer of employment is subject to a satisfactory basic DBS check.
Pay and benefits
£75,000 - £81,000 per annum plus benefits. The role is permanent and full time at 35 hours per week.
Principal Content and Design Experience Lead in London employer: CANCER RESEARCH UK
Cancer Research UK is an exceptional employer, offering a supportive work culture that values community impact and personal growth. As a Part-Time Store Lead in East Dereham, you will not only contribute to vital fundraising efforts but also enjoy opportunities for professional development within a passionate team dedicated to making a difference in the fight against cancer.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Content and Design Experience Lead in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for CANCER RESEARCH UK and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like CANCER RESEARCH UK are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with CANCER RESEARCH UK on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at CANCER RESEARCH UK. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Principal Content and Design Experience Lead in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit CANCER RESEARCH UK. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of CANCER RESEARCH UK:Show us that you’ve done your homework! In your application, briefly mention what you admire about CANCER RESEARCH UK’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at CANCER RESEARCH UK
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at CANCER RESEARCH UK will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At CANCER RESEARCH UK, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
