At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity with a strong community focus.
- Benefits: Earn £12.71 per hour, enjoy flexible leave, and access discounts on travel and gym memberships.
- Other info: Flexible working hours and opportunities for personal growth await you!
- Why this job: Make a difference while gaining valuable experience in a supportive team atmosphere.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 26400 - 26400 £ per year.
Location: Liphook shop | Contract: Permanent | Working hours: Part time 6 hours per week | Closing date: 7th June 2026 23:55
Reports to: Shop manager
Eligibility: Must be eligible to work in the UK. Cancer Research UK does not offer visa sponsorship.
Responsibilities- Provide excellent customer and supporter service.
- Work as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assist with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Create relationships with local community and Cancer Research UK colleagues.
- Support fundraising events to achieve target fundraising goals.
- Take keyholder responsibility as required (training provided).
- Engage in manual handling and physical activity as needed.
- Understanding of what makes great customer service.
- Experience working in a busy customer service environment.
- Ability to manage own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility to work on a rota basis as required.
- Competitive salary of £12.71 per hour plus benefits.
- Substantial retirement plan.
- Flexible leave allowance.
- Discounts on travel, technology, gym membership and more.
- Confidential wellbeing support through the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and while at work. If you have any concerns or require adjustments to enable this, please let us know.
Retail Store Assistant (Liphook) employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a supportive and inclusive work culture that values diversity and community engagement. As a Retail Store Assistant in Liphook, you will enjoy competitive pay, flexible working hours, and numerous benefits including discounts on travel and gym memberships, all while contributing to meaningful fundraising efforts that make a real difference in the fight against cancer. With opportunities for personal growth and development, this role is perfect for those looking to make a positive impact in their local community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant (Liphook)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your understanding of great service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Cancer Research UK.
We think you need these skills to ace Retail Store Assistant (Liphook)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to provide excellent service in previous roles. Share specific examples that demonstrate your ability to connect with customers and create a positive shopping experience.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention why you’re excited about working at Cancer Research UK and how your skills align with the responsibilities listed in the job description.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences. Remember, we want to get to know you quickly!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Customer Service Basics
Brush up on the key principles of great customer service. Think about your past experiences and be ready to share specific examples of how you've provided excellent service in busy environments. This will show that you understand what it takes to keep customers happy.
✨Show Your Team Spirit
Since teamwork is crucial for this role, prepare to discuss how you've successfully collaborated with others in previous jobs. Highlight any instances where you helped achieve a common goal or supported a colleague, as this will demonstrate your ability to work well within a team.
✨Familiarise Yourself with the Brand
Take some time to learn about Cancer Research UK and its mission. Being able to speak about their values and how you can contribute to their goals will impress the interviewers and show your genuine interest in the role.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the shop, such as handling difficult customers or managing stock. Practising your responses to these situations will help you feel more confident during the interview and showcase your problem-solving skills.
