Retail Store Assistant (Lewisham)

Retail Store Assistant

£13.08 per hour plus benefits Reports to: Shop manager Department: Trading Location: Lewisham shop Contract: Permanent Working hours: Part time 21 hours per week External Closing date: 27 September 2026 23:55 Internal: In line with organisational policy this role will remain open for internal applications until: 27 September 2026 23:55

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

What will you be doing?

• Providing excellent customer and supporter service.




• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.




• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.




• Creating relationships with your local community and Cancer Research UK colleagues.




• Supporting fundraising events for your store to achieve fundraising targets.




• Taking keyholder responsibility as required (training provided).




• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.




• Experience of working in a busy customer service environment.




• The ability to manage your own workload and work independently when required.




• The ability to work well in a team.




• Excellent communication skills.




• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the Candidate Pack]

What will I gain?

• We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.




• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.




• Our work – from funding cutting‑edge research to developing public policy – will change the world. It’s exciting to be part of our team.




• Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.

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We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day‑to‑day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like‑minded experts.