At a Glance
- Tasks: Lead a passionate team to inspire and engage the community while managing store operations.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and well-being support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26784 - 31459 £ per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
Retail Store Manager £26,784 - £31,459 plus benefits
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Milngavie Shop
Closing date: 5th April 2026 23:55 (may close earlier if a high volume of applications are received or once a suitable candidate is found)
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day‑to‑day duties of the role.
What are you looking for?
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi‑task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility. Our retail teams cover the needs of their stores by working on a rota basis.
We don’t forget that you have a life outside of work too.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on everything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential well‑being support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager. This may be at a different location to the role you applied for. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and while at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Shop Manager (Milngavie) in Glasgow employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager (Milngavie) in Glasgow
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a diverse team. Think about examples from your past where you've inspired or motivated others, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you would maximise sales and manage stock effectively. Think about creative fundraising ideas you could bring to the table that align with Cancer Research UK's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus in today’s retail environment.
We think you need these skills to ace Shop Manager (Milngavie) in Glasgow
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for beating cancer shine through! We want to see how much you care about our mission and how you can inspire others in the role.
Tailor Your CV: Make sure your CV highlights your experience in managing teams and achieving targets. We love seeing specific examples of how you've motivated others and maximised sales in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you answer any questions directly and avoid unnecessary fluff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly in our anonymised shortlisting process.
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their fundraising efforts and how your role as a Shop Manager can contribute to beating cancer. This will show your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing and inspiring diverse teams. Think of specific examples where you've motivated others to achieve targets or improved team performance. This is crucial for a role that involves guiding both paid staff and volunteers.
✨Demonstrate Customer Service Excellence
Since customer service is key in retail, come ready to share instances where you've provided exceptional service. Highlight your understanding of what makes great customer experiences and how you can implement this in the shop to enhance community engagement.
✨Be Ready to Discuss Fundraising Ideas
Think creatively about potential fundraising events you could organise in the shop. Be prepared to share your ideas and how you would engage the local community. This shows initiative and aligns with the role's focus on maximising sales and fundraising targets.