At a Glance
- Tasks: Process donations and manage supporter administration with accuracy and efficiency.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make a real difference in the fight against cancer while developing your skills.
- Qualifications: Customer service experience and strong attention to detail required.
The predicted salary is between 27900 - 27900 £ per year.
Salary: £27,900 plus benefits
Directorate: Finance, Governance and Assurance.
Contract: 6 Month Fixed Term Contract
Hours: 35 hours per week
Location: Stratford, London (Office-based, 5 days per week)
Closing date: 9 August 2026
Recruitment Process: 1 competency-based interview
Interview Dates: To be confirmed
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. Every donation we receive helps fund life-saving research and brings us closer to a world where everybody lives longer, better lives, free from the fear of cancer.
We are looking for an organised and customer-focused Income Processing Executive to join our Finance team and play a vital role in ensuring supporter donations and income are processed accurately, efficiently and professionally.
What will I be doing?
- Process donations, sponsorship income and supporter payments received through a variety of channels.
- Accurately allocate income to the correct financial cost centres using established procedures, coding matrices and decision trees.
- Prepare payments for banking and complete accurate data entry across multiple systems, databases and spreadsheets.
- Manage supporter administration and correspondence arising from donations and income processing, including responding to supporter queries.
- Support reconciliations, refunds, reversals and other income processing activities while maintaining high levels of accuracy and compliance.
- Work collaboratively with colleagues to meet service level agreements and identify opportunities for continuous improvement.
- Sorting and receiving post.
What are we looking for?
- Experience working in a customer service, administration or service-focused environment.
- Excellent attention to detail and ability to process high volumes accurately.
- Strong relationship-building and communication skills.
- Experience using financial systems, CRM systems, databases or spreadsheets.
- Strong organisational skills and ability to work to SLAs and KPIs.
- Customer-focused and collaborative approach.
There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Finance and Admin Officer employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a dynamic work environment in Stratford, London, where you can make a meaningful impact on health partnerships. With a strong emphasis on employee well-being, we provide flexible working arrangements and a comprehensive benefits package that supports a healthy work/life balance, alongside ample opportunities for professional growth and development within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Finance and Admin Officer
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Cancer Research UK.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Cancer Research UK might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Finance and Admin Officer
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Cancer Research UK will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Cancer Research UK. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Cancer Research UK confidence in your short-term commitment to the role.
How to prepare for a job interview at Cancer Research UK
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Cancer Research UK.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Cancer Research UK that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.