At a Glance
- Tasks: Support the shop manager and lead a diverse team in a vibrant retail environment.
- Company: Join Cancer Research UK, a charity making a real difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, discounts, and wellbeing support.
- Other info: Flexible shifts and excellent career growth opportunities await you!
- Why this job: Make an impact while developing your skills in a supportive and dynamic setting.
- Qualifications: Great customer service skills and adaptability in lively environments are essential.
The predicted salary is between 15.52 - 15.52 £ per hour.
Overview
Retail Assistant Manager, £13.31 - £15.52 per hour + benefits.
Permanent, part time 22.5 hours per week.
Reports to: Shop Manager.
Internal closing date: 19 July 2026.
Eligibility to work in the UK is required.
Cancer Research UK is a charity that relies on donors and volunteers to support its fundraising and trading activities.
Responsibilities
- Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Build relationships with the local community and Cancer Research UK colleagues.
- Support the shop manager in organizing and delivering creative fundraising events to achieve targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
- Perform a varied amount of manual handling and physical activity as part of day-to-day duties.
- What we are looking for
- Working knowledge of great customer service.
- Experience in a lively and vibrant environment.
- Adaptability in changing situations and ability to work effectively independently.
- Commercial awareness and the ability to build relationships and communicate well.
- Flexibility to cover rota-based shifts; a balance between work needs and personal life.
- What you will gain
Generous salary and benefits package, opportunities for career and personal development, and access to tools and processes to enable you to do your job well.
Benefits include a substantial retirement plan, generous leave allowance, discounts, gym membership, and wellbeing support from the Retail Trust.
How to apply
We operate an anonymised shortlisting process to support equality, diversity and inclusion.
CVs are required for all applications, but we will not view them until after inviting you to interview.
Please complete the work history section of the online application form to allow quick, fair assessment.
An offer of employment is subject to a satisfactory basic DBS check.
For more information please visit our website or contact
Ongoing updates about our work and careers can be found on Linked In, Facebook, Instagram, X and You Tube.
Notes
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under-represented.
If you require adjustments during the process, please inform us at or as soon as possible. We do not recruit anyone under 18 due to health, safety and safeguarding considerations.
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Farnham shop - West St)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cancer Research UK, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager (Farnham shop - West St)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cancer Research UK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cancer Research UK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cancer Research UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cancer Research UK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cancer Research UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cancer Research UK!
