Sunday Retail Keyholder: Customer Service & Fundraising in Edinburgh

Sunday Retail Keyholder: Customer Service & Fundraising in Edinburgh

Edinburgh Part-Time 12.71 - 12.71 £ / hour (est.) No working from home possible
Cancer Research UK

At a Glance

  • Tasks: Oversee shop operations and support volunteers while delivering top-notch customer service.
  • Company: Join Cancer Research UK and make a difference in the community.
  • Benefits: Enjoy a competitive hourly wage, retirement plan, and generous leave allowance.
  • Other info: Permanent role with opportunities to grow and develop your skills.
  • Why this job: Be part of a vibrant team making an impact in cancer research fundraising.
  • Qualifications: Strong communication skills and adaptability in a lively retail environment.

The predicted salary is between 12.71 - 12.71 £ per hour.

Cancer Research UK is seeking a Retail Store Assistant (Keyholder) in Edinburgh, Portobello. This permanent contract offers a salary of £12.71 per hour for 6 hours on Sundays only. You will oversee shop operations and support a team of volunteers while maintaining high standards of customer service.

The ideal candidate should have strong communication skills and be adaptable in a vibrant work environment.

Benefits include a substantial retirement plan and generous leave allowance.

Sunday Retail Keyholder: Customer Service & Fundraising in Edinburgh employer: Cancer Research UK

Cancer Research UK is an exceptional employer, offering a vibrant work culture where you can make a meaningful impact in the fight against cancer. As a Retail Store Assistant (Keyholder) in Portobello, you'll enjoy a supportive environment with opportunities for personal growth, alongside benefits such as a substantial retirement plan and generous leave allowance, making it a rewarding place to work.

Cancer Research UK

Contact Details:

Cancer Research UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sunday Retail Keyholder: Customer Service & Fundraising in Edinburgh

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cancer Research UK, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Sunday Retail Keyholder: Customer Service & Fundraising in Edinburgh

Customer Service
Communication Skills
Team Leadership
Adaptability
Retail Operations Management
Volunteer Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cancer Research UK that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cancer Research UK will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cancer Research UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Cancer Research UK

Mastering Brand Knowledge

As we're heading into a part-time retail role at Cancer Research UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cancer Research UK!