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For Companies At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies and campaigns.
- Company: Join a leading beauty brand known for exceptional customer experiences.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact in the beauty industry while enhancing customer journeys.
- Qualifications: Experience in CRM management with strong analytical and communication skills.
- Other info: Dynamic team environment with a focus on creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a CRM Manager to join a leading beauty brand in London, dedicated to providing exceptional customer experiences. We are seeking a skilled CRM Manager to drive customer engagement and loyalty.
Key Responsibilities
- CRM Strategy: Develop and implement strategies to boost customer retention and lifetime value.
- Campaign Management: Execute multi-channel campaigns (email, SMS, loyalty programs) and optimise based on performance.
- Customer Segmentation: Use data to create targeted segments and personalise communications.
- Data Analysis: Monitor campaign performance, providing insights and recommendations.
- Customer Journey: Optimise the customer journey for enhanced engagement and conversion.
Qualifications
- Experience in CRM management, ideally in beauty or retail.
- Strong analytical skills and CRM software proficiency.
- Excellent communication and project management abilities.
Assistant Manager (Dumbarton) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Dumbarton)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and campaigns. This is a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies. Bring ideas to the table that could enhance their customer engagement and loyalty – it shows you're proactive and genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Assistant Manager (Dumbarton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Manager role. Highlight your experience in customer engagement and any relevant campaigns you've managed. We want to see how your skills align with our mission to provide exceptional customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can contribute to our beauty brand. Be sure to mention specific strategies you've implemented in the past that led to increased customer loyalty.
Show Off Your Analytical Skills: Since data analysis is key for this role, don’t forget to showcase your analytical skills in your application. Share examples of how you've used data to drive decisions or optimise campaigns. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Cancer Research UK
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the beauty industry. Brush up on how to boost customer retention and lifetime value, as this will likely be a hot topic during your interview.
✨Showcase Your Campaign Management Skills
Prepare examples of multi-channel campaigns you've executed in the past. Be ready to discuss how you optimised these campaigns based on performance metrics, as this will demonstrate your hands-on experience and analytical skills.
✨Data is Your Best Friend
Familiarise yourself with customer segmentation and data analysis techniques. Be prepared to talk about how you’ve used data to create targeted segments and personalise communications, as this is crucial for driving engagement.
✨Master the Customer Journey
Think about ways you’ve optimised the customer journey in previous roles. Have specific examples ready that highlight your ability to enhance engagement and conversion rates, as this will show your understanding of the customer experience.
