Digital Communities Manager (CGC)
Digital Communities Manager (CGC)

Digital Communities Manager (CGC)

Full-Time 34000 - 39000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital strategies to engage global audiences and showcase groundbreaking cancer research.
  • Company: Join Cancer Research UK, a leader in innovative cancer research initiatives.
  • Benefits: Enjoy a competitive salary, flexible working, and extensive career development opportunities.
  • Why this job: Make a real impact in the fight against cancer while shaping a global digital presence.
  • Qualifications: Experience in digital communications and social media management, ideally in healthcare.
  • Other info: Collaborative environment with a focus on personal wellbeing and professional growth.

The predicted salary is between 34000 - 39000 £ per year.

£40,000 - £45,000 plus benefits

Reports to: Senior Communications Manager

Directorate: Research & Innovation

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (2 days per week in the office)

Closing date: Sunday 15th February 2026 23:55

Recruitment process: Screening call followed by competency-based interview with a task.

Interview dates:

  • Screening calls: w/c 23rd February
  • Second stage interviews: w/c 9th March

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Cancer Grand Challenges (CGC) is a pioneering global cancer research initiative, co-founded by Cancer Research UK (CRUK) and the US National Cancer Institute (NCI). CGC brings together world-leading researchers to tackle some of the most complex problems in cancer—challenges that require bold thinking, collaboration, and innovation on a global scale.

As we establish a new CGC team to drive this transformative programme forward, we are seeking an experienced and creative Digital Communities Manager. This is an exciting opportunity to shape the digital presence of a high-profile international initiative and play a key role in growing its reputation worldwide.

In this role, you will develop and deliver impactful digital communication strategies and channels that inform, inspire, and engage a wide range of audiences—including researchers, donors, funders and industry partners. You’ll craft compelling content, champion digital best practice, and ensure the CGC mission and vision are communicated with clarity, energy, and purpose. Your work will help bring to life the ground breaking research we fund and demonstrate how CGC is driving radical progress against cancer.

What will you be doing?

  • Liaise with key internal and external stakeholders (including agencies) to ensure successful digital delivery and that the digital presence is an appropriate showcase of the CGC brand to all audiences.
  • Work with colleagues to create a detailed plan for digital communications as an integral part of the overarching CGC marketing and communications strategy.
  • Develop and cultivate an ongoing understanding of the changing information needs of our audiences to ensure digital communications are tailored appropriately.
  • Deliver digital communications to an exemplary standard through attention to detail, high standard of service and an audience-centric approach.
  • Collaborate with colleagues to create, commission and manage development of creative, dynamic, digital assets (audio, video, flash, animations, images and illustrations) for web and third-party sites.
  • Enable requirements gathering and user testing of digital tools and platforms, with a view to expanding our channel mix, testing and piloting new digital ideas as appropriate.
  • Develop and maintain a social media presence appropriate for our audiences (focusing on LinkedIn, X and Bluesky).
  • Analyse performance metrics (web analytics), help optimise content and channels, and provide regular performance reports.
  • Keep internal and external stakeholders up to date with key developments, supported by relevant presentations and workshops.
  • Research digital trends, new technologies and opportunities. Understand the competitive landscape and ensure CGC is perceived as current, dynamic and cutting-edge.
  • Maintain and continuously update the CGC website in collaboration with our external agency, ensuring it remains high-performing, user-friendly, and engaging for key audiences, while optimising content and structure for strong SEO.

What are we looking for?

  • Relevant experience of managing digital communications and running successful digital and/or social media channels and campaigns, ideally in a Healthcare / Pharmaceutical environment.
  • Excellent understanding of the digital and social media landscape, including reporting on web and social media analytics (direct experience with Google Analytics) to conduct audience research.
  • Experience creating, commissioning and copywriting engaging digital content, including rich media assets (audio and visual), social, news and user-generated content with excellent proofreading, spelling, grammar and accuracy.
  • Experience using a web content management system and Email Service Providers to create campaigns, including behaviourally triggered emails.
  • Numerate and analytically minded, with the ability to manage information effectively and apply a test-and-learn approach to new techniques and methods.
  • Enjoys solving day-to-day challenges by developing robust, pragmatic solutions and delivering them with strong attention to detail.
  • Experience building a specialist network and/or online community.
  • Excellent IT skills, including Microsoft Office applications and Office 365.
  • Experience managing projects, with the ability to develop and deliver complex plans and multiple tasks to deadlines and priorities.

Our organisation values are designed to guide all that we do.

  • Bold: Act with ambition, courage and determination
  • Credible: Act with rigour and professionalism
  • Human: Act to have a positive impact on people
  • Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance and take positive steps in your career.

You can explore our benefits by visiting our careers web page.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us.

For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

Digital Communities Manager (CGC) employer: Cancer Research UK

At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Communities Manager in our Stratford office, you will benefit from flexible working arrangements, a generous benefits package, and ample opportunities for personal and professional growth, all while contributing to our mission of beating cancer through groundbreaking research initiatives.
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Contact Detail:

Cancer Research UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Communities Manager (CGC)

✨Tip Number 1

Get to know the company inside out! Research Cancer Grand Challenges and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for those competency-based interviews! Think of examples from your past experiences that showcase your skills and how they align with the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Digital Communities Manager (CGC)

Digital Communication Strategies
Content Creation
Social Media Management
Web Analytics
Google Analytics
Copywriting
Project Management
Attention to Detail
Stakeholder Engagement
User Testing
SEO Optimisation
Creative Asset Development
Email Campaign Management
Understanding of Digital Trends

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Digital Communities Manager. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Digital Savvy: Since this role is all about digital communications, don’t hold back on showcasing your experience with social media and digital content creation. Share specific examples of campaigns you've managed or content you've created that had a real impact.

Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role.

Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised during the recruitment process.

How to prepare for a job interview at Cancer Research UK

✨Know Your Digital Landscape

Before the interview, dive deep into the digital and social media landscape relevant to Cancer Grand Challenges. Familiarise yourself with their current online presence, recent campaigns, and how they engage with their audience. This will help you demonstrate your understanding of their needs and how you can contribute.

✨Showcase Your Content Skills

Prepare examples of your previous work that highlight your ability to create engaging digital content. Whether it's social media posts, videos, or articles, be ready to discuss how you crafted these pieces and the impact they had. This will show your potential employer that you can deliver high-quality content that resonates with diverse audiences.

✨Be Data-Driven

Since the role involves analysing performance metrics, brush up on your experience with tools like Google Analytics. Be prepared to discuss how you've used data to optimise digital strategies in the past. This will illustrate your analytical mindset and your ability to make informed decisions based on audience behaviour.

✨Embody Their Values

Cancer Research UK values boldness, credibility, humanity, and collaboration. Think of examples from your past experiences where you've demonstrated these values. During the interview, weave these examples into your responses to show that you align with their mission and culture.

Digital Communities Manager (CGC)
Cancer Research UK
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