At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK's Catterick Garrison Superstore team.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible working hours with opportunities for personal and career development.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 27000 £ per year.
Retail Store Assistant – £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Catterick Garrison Superstore
Contract: Permanent
Working hours: Part time 16 hours per week
Closing date: 14th June 2026
The internal title for this role is Shop Assistant.
Responsibilities
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve sales and fundraising targets.
- Assisting with maintaining shop standards, including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Supporting fundraising events for the store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Performing manual handling and physical activity as needed.
Qualifications & Experience
- Understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- Ability to manage own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility and ability to work on a rota basis.
What you will gain
- Generous salary and benefits package.
- Retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and more.
- Wide range of career and personal development opportunities.
- High‑quality tools, policies and processes to enable you to do your job well.
- Confidential wellbeing support from the Retail Trust.
Equal Opportunity Statement
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and while at work.
For more information on this role, visit our website or contact recruitment@cancer.org.uk. We are not able to offer visa sponsorship.
Retail Store Assistant Catterick Garrison Superstore employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and community engagement. As a Retail Store Assistant at our Catterick Garrison Superstore, you'll enjoy a competitive salary, generous benefits, and numerous opportunities for personal and professional growth, all while making a meaningful impact in the fight against cancer. Join us in creating a positive environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant Catterick Garrison Superstore
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their values. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you demonstrate your understanding of great service during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Retail Store Assistant Catterick Garrison Superstore
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities and qualifications mentioned in the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Customer Service Basics
Brush up on what makes great customer service. Be ready to share examples from your past experiences where you provided excellent service, especially in busy environments. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
Since teamwork is key for this role, think of times when you've worked well with others. Prepare to discuss how you contribute to a positive team environment and how you handle challenges within a team setting.
✨Familiarise Yourself with the Store
Before the interview, take some time to visit the Catterick Garrison Superstore if possible. Familiarise yourself with the layout, products, and any ongoing fundraising events. This shows initiative and genuine interest in the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's community involvement or how they support their staff. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
