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- Tasks: Support legacy operations and develop essential business administration skills.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Competitive salary, generous benefits, and opportunities for personal development.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Confident in Microsoft Office, strong communication skills, and attention to detail.
- Other info: Flexible working arrangements and a commitment to your wellbeing.
The predicted salary is between 800 - 1000 £ per month.
Overview
£23,810 plus benefits
Reports to: Senior Legacy Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with flexibility (3 days per week in the office)
Closing date: 15th February 2026 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment.
Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: Competency based interview with data entry test in Stratford head office
Interview date: Tuesday 24th and Thursday 26th February
Start date negotiable for the right candidate (due to end of school term)
At Cancer Research UK, we exist to beat cancer. We’re looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures. In this role you will proactively use the charity's learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment.
Responsibilities
- Distribution and scanning of daily incoming post to relevant staff members.
- Creating and allocating new Legacy cases to the Legacy Case Management Team.
- Creating new solicitor records on the website and CRM system and informing the Finance Team.
- Inputting income data (cheques and bank transfers).
- Accurate data entry for all of Cancer Research UK's Will-writing services onto the relevant systems within agreed SLA's, resolving any inaccuracies with the relevant stakeholder.
- Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford).
- Maintaining the Legacies asset register for all CRUK supplied equipment.
- Respond to queries from all Legacy audiences, via email and telephone.
- Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel).
- Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports.
- Raising Purchase Orders and raising invoices when required.
- Build and maintain excellent knowledge of Cancer Research UK's Will-Writing Services, the Case Management Team and associated systems and processes.
- Establish a working knowledge of all other areas across Legacies.
Qualifications
- Confident user of Microsoft Office packages.
- Confident written and verbal communication skills.
- Well organised with the ability to manage and prioritise work and meet deadlines.
- Strong attention to detail.
- Demonstrates analytical and problem-solving skills.
- Able to work effectively and flexibly as part of a team and autonomously.
- Can interact effectively at all levels, with a wide range of colleagues.
- Able to shadow colleagues and take in information.
Values
- Bold: Act with ambition, courage and determination
- Credible: Act with rigour and professionalism
- Human: Act to have a positive impact on people
- Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Business Administration Apprentice - Legacy Operations employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice - Legacy Operations
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for the competency-based interview by thinking of examples from your past experiences that demonstrate your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Don’t forget about the data entry test! Brush up on your data entry skills and make sure you're comfortable with Microsoft Office packages. Accuracy is key, so practice typing quickly and correctly.
✨Tip Number 4
Apply early through our website! The sooner you submit your application, the better your chances are of landing that interview. Plus, it shows you're proactive and eager to join us in the fight against cancer.
We think you need these skills to ace Business Administration Apprentice - Legacy Operations
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Business Administration Apprentice role. Highlight any relevant experience, skills, and education that align with what we're looking for. Remember, we want to see how you can contribute to our mission!
Nail the Online Application Form: When filling out the online application form, be thorough and honest. Use the work history section to showcase your experiences that relate to the role. This is your chance to shine, so don’t hold back!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your ability to communicate clearly and effectively. Use proper grammar and structure to demonstrate your professionalism.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so get yours in as soon as possible to avoid disappointment. We can't wait to hear from you!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Administration Apprentice and the specific responsibilities listed in the job description. Familiarise yourself with Cancer Research UK's mission and values, as this will help you align your answers with what they’re looking for.
✨Practice Makes Perfect
Since the interview includes a competency-based format, prepare by thinking of examples from your past experiences that demonstrate your skills in organisation, communication, and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Brush Up on Data Entry Skills
Given that there’s a data entry test involved, it’s a good idea to practice your typing speed and accuracy beforehand. Familiarise yourself with common data entry software and ensure you can navigate Microsoft Office confidently, as these skills will be crucial in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the training opportunities available during the apprenticeship or how success is measured in the position.
