At a Glance
- Tasks: Support legacy operations and develop essential business administration skills.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, generous benefits, and flexible working options.
- Other info: Embrace a culture of inclusivity and personal development.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Confident in Microsoft Office with strong communication and organisational skills.
Reports to: Senior Legacy Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with flexibility (2-3 days per week in the office)
Closing date: 7th June 2026 23:55
Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: Competency based interview with data entry test in Stratford head office
Interview date: 16th, 18th and 23rd June
At Cancer Research UK, we exist to beat cancer. We’re looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures.
In this role you will proactively use the charity’s learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment.
What will I be doing?
- Distribution and scanning of daily incoming post to relevant staff members.
- Creating and allocating new Legacy cases to the Legacy Case Management Team.
- Creating new solicitor records on the website and CRM system and informing the Finance Team.
- Inputting income data (cheques and bank transfers).
- Accurate data entry for all of Cancer Research UK’s Will-writing services onto the relevant systems within agreed SLA’s, resolving any inaccuracies with the relevant stakeholder.
- Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford).
- Maintaining the Legacies asset register for all CRUK supplied equipment.
- Respond to queries from all Legacy audiences, via email and telephone.
- Maintain data quality – merging records and other data processing tasks as required (First Class and Siebel).
- Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports.
- Raising Purchase Orders and raising invoices when required.
- Build and maintain excellent knowledge of Cancer Research UK’s Will-Writing Services, the Case Management Team and associated systems and processes.
- Establish a working knowledge of all other areas across Legacies.
What are we looking for?
- Confident user of Microsoft Office packages.
- Confident written and verbal communication skills.
- Well organised with the ability to manage and prioritise work and meet deadlines.
- Strong attention to detail and data accuracy.
- Demonstrates analytical and problem-solving skills.
- Able to work effectively and flexibly as part of a team and autonomously.
- Can interact effectively at all levels, with a wide range of colleagues.
- Able to shadow colleagues and take in information.
Our organisation values are designed to guide all that we do.
- Bold: Act with ambition, courage and determination
- Credible: Act with rigour and professionalism
- Human: Act to have a positive impact on people
- Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.
Eligibility criteria
Internal candidates should ideally have completed their 6-month ‘getting started’ period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have:
- completed their getting started period
- discussed their intention to apply and gained approval to apply with their line manager
- been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)
If you do not confirm that you meet these requirements, we will not be able to progress your application.
For information about internal learning and development at Cancer Research UK please visit Fuse.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Business Administration Apprentice employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Business Administration Apprentice in our Stratford office, you will benefit from a comprehensive learning and development programme, generous benefits, and the opportunity to grow your career while contributing to our vital mission of beating cancer. With flexible working arrangements and a commitment to employee wellbeing, we ensure that every team member feels valued and empowered to make a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice
✨Tip Number 1
Get to know the company! Research Cancer Research UK and its mission. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for the competency-based interview by thinking of examples from your past experiences that demonstrate your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm and helps you figure out if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to navigate and you can keep track of your application status.
We think you need these skills to ace Business Administration Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you embody our values and how you can contribute to our mission.
Show Off Your Communication Skills:Since this role requires strong written communication, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail and professionalism.
Be Honest About Your Experience:Don’t worry if you don’t tick every box! If you’re excited about the role and believe you can learn quickly, let us know. We value potential and enthusiasm just as much as experience.
Apply Through Our Website:For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and keep everything organised!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Administration Apprentice and the specific tasks mentioned in the job description. Familiarise yourself with legacy giving products and processes, as well as the importance of data accuracy. This will show your genuine interest and preparedness.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office and your communication skills during the interview. Prepare examples of how you've used these skills in previous experiences, whether in school projects or part-time jobs. This will help demonstrate that you can meet the requirements of the role effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics or the learning opportunities available within the apprenticeship. This shows that you're not only interested in the position but also eager to grow and contribute to the organisation's mission.
✨Embody the Values
Familiarise yourself with Cancer Research UK's values: Bold, Credible, Human, and Together. Think of examples from your life where you've demonstrated these values. This will help you connect with the interviewers and show that you align with the organisation's culture.
