At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts.
- Company: Join Cancer Research UK in a vibrant retail environment.
- Benefits: Earn £12.71 per hour, enjoy flexible hours, and access great discounts.
- Other info: Flexible part-time role with opportunities for personal growth.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Customer service skills and a team-oriented mindset are essential.
The predicted salary is between 12 - 13 £ per hour.
Location: Bramhall
Salary: £12.71 per hour + benefits
Contract: Fixed term until 1st February 2027
Hours: Part time, 15 hours per week (flexible)
Reports to: Shop manager
Department: Trading
Responsibilities
- Provide excellent customer and supporter service.
- Work with the shop team to achieve sales and fundraising targets.
- Assist with maintaining shop standards: visual presentation, safeguarding compliance and health and safety.
- Build relationships with the local community and Cancer Research UK colleagues.
- Support fundraising events to meet targets.
- Act as a keyholder when required (training provided).
- Perform manual handling and physical tasks as necessary.
Qualifications
- Understanding of excellent customer service.
- Experience in a busy customer‑service environment.
- Ability to manage own workload and work independently.
- Team‑player with strong communication skills.
- Flexible schedule to cover rota requirements.
- Minimum age 18 years.
Benefits
- Generous salary and benefits package.
- Retirement plan.
- Flexible leave allowance.
- Discounts on travel, technology, gym membership and more.
- Access to confidential wellbeing support.
Required Information and Checks
- Applicants must be eligible to work in the UK.
- A satisfactory basic DBS check is required.
Equality and Diversity
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under‑represented. Adjustments will be supported during the application and employment process.
Contact
For more information, contact recruitment@cancer.org.uk or call 020 3469 8400.
Retail Shop Assistant (Bramhall) employer: Cancer Research UK
As a Retail Shop Assistant in Bramhall, you will be part of a dedicated team that values excellent customer service and community engagement. Our flexible working hours, generous salary, and comprehensive benefits package, including discounts on travel and wellbeing support, make us an exceptional employer. We foster a supportive work culture that encourages personal growth and teamwork, ensuring that every employee feels valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Bramhall)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you walk into that interview, show us you’re passionate about what we do and how you can contribute to our goals.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during your interview!
✨Tip Number 3
Be ready to showcase your teamwork abilities. We love team players! Prepare to discuss how you’ve collaborated with others in previous roles and how you can bring that spirit to our shop.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested by preparing a few thoughtful questions about the role or the team. It’s a great way to demonstrate your enthusiasm!
We think you need these skills to ace Retail Shop Assistant (Bramhall)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share some examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Retail Shop Assistant role. Mention specific responsibilities from the job description that you’re excited about and how you can contribute.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Customer Service Basics
Make sure you brush up on the principles of excellent customer service. Think about your past experiences and be ready to share specific examples of how you've gone above and beyond for customers. This will show that you understand what it takes to provide top-notch service.
✨Familiarise Yourself with the Brand
Do a bit of homework on Cancer Research UK and their mission. Understanding their values and how they operate will help you connect your answers to their goals during the interview. Plus, it shows genuine interest in the role and the organisation.
✨Prepare for Teamwork Questions
Since this role involves working closely with a team, think about times when you've successfully collaborated with others. Be ready to discuss how you handle conflicts or differing opinions within a team setting. Highlighting your communication skills will be key here.
✨Show Your Flexibility
With a part-time role that requires a flexible schedule, be prepared to discuss your availability. Mention any previous experiences where you adapted to changing circumstances or took on extra responsibilities. This will demonstrate your willingness to support the team and meet shop needs.
