At a Glance
- Tasks: Support the shop manager in leading a diverse team and driving store success.
- Company: Join Cancer Research UK, a purpose-driven organisation fighting cancer every day.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Great customer service skills and experience in a vibrant environment.
- Other info: Flexible working hours with opportunities for personal and career development.
The predicted salary is between 12 - 15 £ per hour.
Salary: £12.84 - £15.00 plus benefits
Reports to: Shop Manager
Department: Trading
Contract: Mat Cover
Working hours: Part time 30 hours per week
Location: North Berwick Shop
Closing date: 26th January 23:55
We are professionals with purpose, beating cancer every day. We need to go further and faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity required within the day‑to‑day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Equality and Diversity
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible if you need any adjustments to enable this to happen.
Eligibility
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Assistant Shop Manager (North Berwick) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager (North Berwick)
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the store, chat with the team, and understand what makes it tick. This shows you’re genuinely interested and helps you connect with the vibe of the place.
✨Tip Number 2
Prepare for situational questions! Think about times when you’ve provided excellent customer service or led a team. We want to hear your stories, so have a few examples ready that highlight your adaptability and commercial awareness.
✨Tip Number 3
Show off your passion for Cancer Research UK! Familiarise yourself with their mission and values. During the interview, share why you want to be part of this cause and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. Ask about the shop’s biggest challenges or upcoming fundraising events. It shows you’re engaged and keen to be involved!
We think you need these skills to ace Assistant Shop Manager (North Berwick)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Shop Manager role. Highlight your customer service experience and any leadership roles you've had, as these are key for us.
Show Your Passion: In your application, let us know why you're excited about working with Cancer Research UK. Share any personal connections to our mission or experiences that show your commitment to making a difference.
Be Clear and Concise: When filling out the online application form, keep your answers straightforward and to the point. We appreciate clarity, so make it easy for us to see how you fit the role.
Check Your Details: Before hitting submit, double-check all your information. Ensure your contact details are correct and that you've completed all sections of the application. We want to hear from you!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand what Cancer Research UK is all about. Familiarise yourself with their mission and values, especially how they relate to retail and community engagement. This will help you show your passion for the role and align your answers with their goals.
✨Showcase Your Customer Service Skills
Since great customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations that highlight your ability to engage with diverse teams and create positive experiences.
✨Demonstrate Flexibility and Adaptability
Be ready to discuss times when you've had to adapt to changing situations in a lively environment. This could be anything from managing stock during busy periods to adjusting your approach based on customer feedback. Highlighting these experiences will show you can thrive in a dynamic setting.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and fundraising events. This not only shows your interest but also helps you gauge if the position is the right fit for you. Plus, it gives you a chance to connect with the interviewer on a personal level.