At a Glance
- Tasks: Support the shop manager and lead a vibrant team to maximise income and community engagement.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in the fight against cancer while developing your career.
- Qualifications: Experience in customer service and adaptability in lively environments.
The predicted salary is between 13 - 15 £ per hour.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 15 hours per week
Location: Formby Shop
Closing date: 14th June 2026 at 23:55
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity within the day-to-day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Assistant Shop Manager (Formby) employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that values purpose and community engagement. As an Assistant Shop Manager in Formby, you'll enjoy a competitive salary, flexible working hours, and a comprehensive benefits package, including generous leave allowances and wellbeing support, all while contributing to the vital mission of beating cancer. Join a dedicated team where your growth is nurtured, and your efforts directly impact the fight against cancer.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Formby)
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the store, chat with the team, and understand what makes it tick. This shows you’re genuinely interested and helps you connect with the mission of Cancer Research UK.
✨Tip Number 2
Prepare some examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for customers or worked well in a team. This will help you shine during the interview!
✨Tip Number 3
Show off your adaptability! Retail can be unpredictable, so be ready to share stories about how you’ve handled changes or challenges in previous roles. This will demonstrate that you can thrive in a lively environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super straightforward and keeps everything organised for us and you.
We think you need these skills to ace Assistant Shop Manager (Formby)
Some tips for your application 🫡
Show Your Passion:When you're filling out your application, let your passion for beating cancer shine through! Share why you want to be part of Cancer Research UK and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. We want to see how your skills align with the role of Assistant Shop Manager, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cancer Research UK
✨Know Your Purpose
Before the interview, take some time to understand Cancer Research UK's mission and values. Be ready to discuss how your personal goals align with their purpose of beating cancer. This shows genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial for the Assistant Shop Manager role.
✨Demonstrate Team Leadership
Since you'll be supporting the shop manager and leading a diverse team, come prepared with examples of how you've successfully led or motivated a team in the past. Highlight your ability to inspire and engage others.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to stock management, merchandising, and fundraising events. Brush up on your knowledge of retail operations and think about how you would handle specific challenges in these areas.
