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- Tasks: Support the shop manager and lead a diverse team to achieve store goals.
- Company: Join Cancer Research UK and make a difference in your community.
- Benefits: Generous benefits, flexible leave, discounts, and career development opportunities.
- Other info: Anonymised shortlisting process to promote equality and inclusion.
- Why this job: Be part of a vibrant environment while helping to fight cancer.
- Qualifications: Great customer service skills and retail experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Responsibilities
- Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
- Create relationships with your local community and Cancer Research UK colleagues.
- Support the shop manager in organising and delivering creative fundraising events for your store to achieve fundraising targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
Qualifications and Skills
- Working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including the ability to work independently.
- Commercial awareness.
- Strong interpersonal skills and effective communication.
- Supervisor experience preferred; experience in, or understanding of, retail and fashion.
Benefits
We offer a generous benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, a flexible leave allowance, discounts on travel, technology and gym membership, and more. We operate an anonymised shortlisting process to support equality, diversity and inclusion. Applications are assessed fairly and objectively. Any offer of employment will be subject to a satisfactory basic DBS check.
assistant shop manager employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land assistant shop manager
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. This will help you connect with the team during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated great customer service or led a team. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, we love a bit of initiative!
We think you need these skills to ace assistant shop manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Shop Manager role. Highlight your customer service experience and any supervisory roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Cancer Research UK and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Community Engagement: Since building relationships with the local community is important, mention any relevant experiences where you've engaged with your community or organised events. This will show us you're a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the role of Assistant Shop Manager fits into that. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be guiding a team. Prepare examples of how you've inspired and engaged others in previous roles. Think about times when you led by example or helped create a positive environment—these stories will resonate well with the interviewers.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can contribute to the shop's commercial success. Bring up your understanding of stock management, merchandising, and sales targets. You might even want to suggest some creative ideas for fundraising events that could boost income for the store.
✨Practice Customer Service Scenarios
Customer service is key in this role. Prepare for questions about handling difficult situations or providing excellent service. Think of specific examples where you went above and beyond for a customer, as this will highlight your commitment to great service and your ability to adapt in a lively environment.