At a Glance
- Tasks: Support the shop manager and lead a diverse team in a vibrant retail environment.
- Company: Join Cancer Research UK and make a difference in the community.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and tech.
- Other info: Great opportunity for career growth and to work in a dynamic team.
- Why this job: Be part of a mission that supports groundbreaking research and community engagement.
- Qualifications: Experience in customer service and retail, with strong communication skills.
The predicted salary is between 25937 - 30260 € per year.
£25,937 - £30,260 per annum + benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath
Closing date (Internal): 24th May 2026 23:55
The internal title for this role is Assistant Shop Manager.
Note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.
Responsibilities
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
Qualifications / Skills
- Working knowledge of excellent customer service.
- Experience in a lively and vibrant environment.
- Adaptability in changing situations and ability to work independently.
- Commercial awareness.
- Ability to create relationships and communicate well.
- Ideally supervisor experience or understanding of retail and fashion.
Benefits
- Inclusive benefits package including a substantial retirement plan, generous and flexible leave allowance, discounts on travel and technology, gym membership and more.
The work supports cutting-edge research and public policy that changes the world. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Unfortunately, we are unable to recruit anyone below the age of 18.
Retail Assistant Manager (Bath, Westgate Street) employer: Cancer Research UK (CRUK)
As a Retail Assistant Manager at Cancer Research UK in Bath, you will be part of a dynamic team dedicated to making a difference in the fight against cancer. Our inclusive work culture fosters personal and professional growth, offering a comprehensive benefits package that includes a substantial retirement plan, flexible leave, and discounts on travel and technology. Join us in a vibrant environment where your contributions directly support groundbreaking research and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager (Bath, Westgate Street)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and its mission. When you walk into that interview, show us you’re passionate about what we do and how you can contribute to our goals.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant Manager, you'll need to lead by example. Think of scenarios where you’ve gone above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insights into the role and help you stand out when applying through our website.
✨Tip Number 4
Be ready to showcase your adaptability! Retail can be unpredictable, so think of examples where you've successfully navigated change or challenges. We want to see how you can thrive in a lively environment!
We think you need these skills to ace Retail Assistant Manager (Bath, Westgate Street)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Assistant Manager role. Highlight your experience in customer service and any supervisory roles you've had, as this will show us you're a great fit for leading our team.
Show Your Passion:Let your enthusiasm for Cancer Research UK shine through in your application. We love seeing candidates who are genuinely excited about making a difference and supporting our mission, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the retail assistant manager role contributes to their goals. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a potential assistant shop manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or handled challenging situations. Highlight your adaptability and how you can motivate others in a retail environment.
✨Customer Service is Key
Be ready to discuss your approach to excellent customer service. Think of specific instances where you went above and beyond for a customer or resolved a difficult situation. This will illustrate your commitment to providing top-notch service, which is crucial for this role.
✨Engage with the Community
Since building relationships with the local community is part of the job, come prepared with ideas on how you could engage customers and promote fundraising events. Showing that you have a proactive mindset and are willing to contribute creatively will set you apart from other candidates.
