At a Glance
- Tasks: Support legacy operations by managing data, responding to queries, and maintaining records.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a generous benefits package and opportunities for personal development.
- Other info: Flexible working environment with excellent career growth potential.
- Why this job: Make a real difference while gaining valuable business administration skills.
- Qualifications: Confident in Microsoft Office with strong communication and organisational skills.
The predicted salary is between 18000 - 25000 £ per year.
Reports to: Senior Legacy Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London – office-based with flexibility (2‑3 days per week in the office)
Closing date: 7th June 2026 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We’re looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures.
What will I be doing?
- Distribution and scanning of daily incoming post to relevant staff members.
- Creating and allocating new Legacy cases to the Legacy Case Management Team.
- Creating new solicitor records on the website and CRM system and informing the Finance Team.
- Inputting income data (cheques and bank transfers).
- Accurate data entry for all of Cancer Research UK’s Will‑writing services onto the relevant systems within agreed SLA’s, resolving any inaccuracies with the relevant stakeholder.
- Creating records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford).
- Maintaining the Legacies asset register for all CRUK supplied equipment.
- Responding to queries from all Legacy audiences, via email and telephone.
- Maintaining data quality – merging records and other data processing tasks as required (First Class and Siebel).
- Monitoring and assigning incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports.
- Raising Purchase Orders and raising invoices when required.
- Building and maintaining excellent knowledge of Cancer Research UK’s Will‑Writing Services, the Case Management Team and associated systems and processes.
- Establishing a working knowledge of all other areas across Legacies.
What are we looking for?
- Confident user of Microsoft Office packages.
- Confident written and verbal communication skills.
- Well‑organised with the ability to manage and prioritise work and meet deadlines.
- Strong attention to detail and data accuracy.
- Demonstrates analytical and problem‑solving skills.
- Able to work effectively and flexibly as part of a team and autonomously.
- Can interact effectively at all levels, with a wide range of colleagues.
- Able to shadow colleagues and take in information.
Eligibility Criteria
Internal candidates should ideally have completed their 6‑month ‘getting started’ period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have:
- Completed their getting started period.
- Discussed their intention to apply and gained approval to apply with their line manager.
- Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment).
Values
- Bold: Act with ambition, courage and determination
- Credible: Act with rigour and professionalism
- Human: Act to have a positive impact on people
- Together: Act inclusively and collaboratively
Benefits and Development
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools. Our policies and processes enable you to improve your work‑life balance, take positive steps in your career and achieve your personal wellbeing goals.
No Age Limit
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Business Administration Apprentice in Stratford-upon-Avon employer: Cancer Research UK (CRUK)
At Cancer Research UK, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Business Administration Apprentice in our Stratford office, you will benefit from a comprehensive apprenticeship programme designed to enhance your skills while contributing to our mission of beating cancer. With flexible working arrangements, a generous benefits package, and ample opportunities for personal and professional growth, you'll find a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their legacy operations. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, make sure you can confidently express your thoughts. Try mock interviews with friends or family to get comfortable with articulating your ideas.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or projects in the past. Being able to demonstrate your ability to prioritise and stay organised will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Cancer Research UK.
We think you need these skills to ace Business Administration Apprentice in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our mission at Cancer Research UK, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your written communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors – we love attention to detail!
Highlight Your Organisational Skills:As a Business Administration Apprentice, being organised is key! Share examples of how you've managed tasks or projects in the past. We’re looking for someone who can juggle multiple responsibilities while keeping everything on track.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Administration Apprentice and the specific tasks involved. Familiarise yourself with Cancer Research UK's mission and values, especially their approach to legacy giving. This will show your genuine interest in the position.
✨Show Off Your Skills
Highlight your proficiency in Microsoft Office and any relevant experience you have with data entry or CRM systems. Be ready to discuss how you've managed tasks in the past, particularly those that required attention to detail and organisation. Use specific examples to illustrate your skills.
✨Ask Smart Questions
Prepare thoughtful questions about the apprenticeship programme and the Legacy Operations team. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you. Consider asking about the training opportunities available or how success is measured in the role.
✨Be Yourself
During the interview, let your personality shine through. Cancer Research UK values collaboration and inclusivity, so demonstrate your ability to work well in a team. Share experiences where you've successfully collaborated with others or resolved conflicts, showing that you're a good fit for their culture.
