At a Glance
- Tasks: Lead a vibrant team in managing a retail store full of pre-loved treasures.
- Company: Join Cancer Research UK and make a difference in your community.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and tech.
- Other info: Flexible working hours to balance your life outside of work.
- Why this job: Be part of a mission-driven team while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 27882 - 32749 € per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way. £27,882 - £32,749 per annum plus benefits.
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath, Westgate Street
Closing date: 17th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Responsibilities
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Qualifications
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
- Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health.
Retail Shop Manager (Bath, Westgate Street) in Somerset employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive and dynamic work environment in the heart of Bath. As a Retail Shop Manager, you will lead a passionate team while enjoying a generous salary and benefits package, including flexible leave, career development opportunities, and access to wellbeing support. Join us in making a meaningful impact through fundraising and community engagement, all while working in a vibrant location that values your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Manager (Bath, Westgate Street) in Somerset
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand their values, you can tailor your approach and show how you can contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences and how they relate to the role of Retail Shop Manager. We want to see your passion and how you can inspire a team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Retail Shop Manager (Bath, Westgate Street) in Somerset
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and fundraising shine through. We want to see how much you care about making a difference in the community and how you can inspire others!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We’re looking for examples of how you've managed teams, met targets, and provided excellent customer service. Customise it to show us why you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain why you want to work with us at Cancer Research UK and how your skills align with our mission. Keep it engaging and personal – we love a good narrative!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Store Inside Out
Before the interview, make sure you research the store and its mission. Understand the importance of fundraising for Cancer Research UK and be ready to discuss how you can contribute to that goal. Familiarise yourself with the types of items sold and think about how you would engage the community.
✨Showcase Your Leadership Skills
As a Retail Shop Manager, you'll need to inspire and lead a diverse team. Prepare examples from your past experiences where you've successfully managed a team, motivated others, or resolved conflicts. Highlight your ability to create a positive work environment and how you plan to develop your team.
✨Demonstrate Commercial Awareness
Be ready to discuss your understanding of retail operations, including stock management and sales strategies. Think about how you would maximise profit while maintaining high standards. Bring ideas on how to improve merchandising and customer service in the store.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. For instance, how would you handle a busy day with multiple tasks? Or how would you organise a fundraising event? Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
