At a Glance
- Tasks: Provide excellent customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy competitive pay, flexible leave, discounts, and career development opportunities.
- Other info: Flexible part-time hours with a supportive and inclusive workplace culture.
- Why this job: Make a real difference while gaining valuable retail experience and community connections.
- Qualifications: Customer service skills and the ability to work well in a team are essential.
The predicted salary is between 26400 - 33600 £ per year.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Salary: £12.71 per hour
Reports to: Shop manager
Department: Trading
Location: Reading Broad Street
Contract: Permanent
Working hours: Part time 13 hours per week on a rota basis including every Sunday
Eligibility: Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
About Cancer Research UK: At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for someone talented to join our trading team as a store assistant and serve as an ambassador for Cancer Research UK.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
And ideally:
- An understanding or an interest in fashion.
- Retail experience.
What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we provide a generous benefits package, opportunities for career and personal development, and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on things from travel to technology, gym membership, and more.
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, please complete the work history section of the online application form for us to assess you quickly, fairly and objectively. Our retail teams cover the needs of their stores by working on a rota basis. A level of flexibility is needed to meet business needs, while recognising you have a life outside of work too. Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
Our vision is to create a charity where everyone feels they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, including those from ethnic minority backgrounds who are under-represented. We want to see every candidate performing at their best throughout the process and at work. Please inform us of any adjustments you might need to enable this to happen by contacting recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18.
Shop Assistant (Reading Broad Street) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant (Reading Broad Street)
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the store, chat with the team, and soak up the atmosphere. This will help you understand what makes great customer service in that specific environment.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your passion for retail and helping others shine through. Share stories about your previous experiences and how they relate to the role of a shop assistant.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Think of examples where you’ve worked well with others, especially in busy environments. This is key for us at Cancer Research UK, as we thrive on collaboration.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and can set you apart from other candidates.
We think you need these skills to ace Shop Assistant (Reading Broad Street)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! Mention why you want to work with Cancer Research UK and how you can contribute to our mission of beating cancer.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered fairly in our anonymised shortlisting process.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Brush up on what makes great customer service, as this role is all about providing excellent support. Think about examples from your past experiences where you went above and beyond for a customer.
✨Show Your Team Spirit
This position requires working well in a team, so be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where teamwork led to success, especially in busy environments.
✨Demonstrate Your Passion for the Cause
Cancer Research UK is all about beating cancer, so show your enthusiasm for their mission. Research the charity's work and be prepared to explain why you want to be part of their team and how you can contribute.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the shop, like handling difficult customers or maintaining shop standards. Practise your responses to these situations to demonstrate your problem-solving skills during the interview.