At a Glance
- Tasks: Lead and inspire a diverse team while managing store operations and fundraising events.
- Company: Join Cancer Research UK, making a difference in the community.
- Benefits: Generous salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible working hours with a focus on work-life balance.
- Why this job: Make an impact while developing your career in a vibrant retail environment.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 35513 - 35513 £ per year.
Retail Store Manager £30,287 - £35,513 per annum plus benefits
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Rotherham
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Performing varied amounts of manual handling and physical activity within the day‑to‑day duties.
What are you looking for?
- Experience of managing and inspiring a diverse team.
- Comfort working within targets and motivating others to achieve those targets.
- Ability to multi‑task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility to work on a rota basis while maintaining a healthy work‑life balance.
What will I gain?
We provide a generous salary and benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. You also have access to confidential wellbeing support from the Retail Trust.
Equal Opportunities
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented. We will support applicants who need adjustments during the application process.
Legal Notice
Unfortunately, we are unable to recruit anyone below the age of 18, in order to protect young people from health & safety and safeguarding risks.
Retail Superstore Manager Rotherham employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive and inclusive work environment in Rotherham where you can lead a diverse team while making a meaningful impact in the community. With a competitive salary and a comprehensive benefits package that includes generous leave allowances and wellbeing support, we prioritise your professional growth and work-life balance, ensuring you have the tools and opportunities to thrive in your role as Retail Superstore Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Superstore Manager Rotherham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cancer Research UK (CRUK), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cancer Research UK (CRUK)!
We think you need these skills to ace Retail Superstore Manager Rotherham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cancer Research UK (CRUK), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cancer Research UK (CRUK) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cancer Research UK (CRUK) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
