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- Tasks: Provide excellent customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Flexible hours available; perfect for students looking to balance work and study.
The predicted salary is between 10 - 13 £ per hour.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Reports to: Shop manager
Department: Trading
Location: Strood Superstore
Contract: Permanent
Working hours: Part time 16 hours per week, evenings and weekends
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for someone talented who wants to develop their skills and join our team as a store assistant in Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and your shop will be a place where your community meets our people, understands our brand, and sees the great things we do. You’ll be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility; retail teams cover needs of stores by rota. While flexibility is needed to meet business needs, we recognise you have a life outside of work.
What will I gain?
We offer a generous salary and benefits package, plus opportunities for career and personal development, with high-quality tools and processes to enable you to do your job well. Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel and technology, gym memberships, and more. Our work – from funding cutting-edge research to developing public policy – will change the world, and it’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t be able to view them until we invite you for an interview. Instead, please complete the work history section of the online application form so we can assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
For more information please visit our website or contact recruitment@cancer.org.uk. For updates on our work and careers, follow us on LinkedIn, Facebook, Instagram, X and YouTube.
Our vision is to create a charity where everyone feels they belong, benefits from and participates in our work. We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
Please inform us of any adjustments you might need to enable this to happen. Contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18.
Retail Store Assistant Strood Superstore in Rochester employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Assistant Strood Superstore in Rochester
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out as someone who truly understands the importance of great service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be flexible and ready to adapt! Retail can be unpredictable, so showing that you can handle changes and challenges will make you a more attractive candidate. Plus, it aligns perfectly with the team spirit we value at Cancer Research UK.
We think you need these skills to ace Retail Store Assistant Strood Superstore in Rochester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping us beat cancer and making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team at the Strood Superstore.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Purpose
Before heading into the interview, make sure you understand Cancer Research UK's mission. Familiarise yourself with their work and how your role as a Retail Store Assistant contributes to beating cancer. This will show your passion and commitment during the interview.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This is crucial since the role involves providing excellent service to supporters and customers.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share specific instances where you collaborated with others to achieve a goal. Since this role requires working closely with colleagues, showing that you can be a team player will definitely impress the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the shop's community involvement or upcoming fundraising events. This not only shows your interest in the role but also your eagerness to contribute to the store's success.
