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- Tasks: Deliver top-notch customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission-driven team.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25400 - 25400 £ per year.
Retail Store Assistant £12.71 per hour plus benefits.
Reports to: Shop manager
Department: Trading
Location: Thurrock Superstore
Contract: Permanent
Working hours: Part time, 20 hours per week
Closing date: Thursday 7th May
Interview date: Wednesday 20th May
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility; our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Legal and policy information
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We will not recruit anyone below 18 years of age to protect young people from health & safety and safeguarding risks.
Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible if you have any concerns or require adjustments.
Retail Store Assistant Thurrock Superstore employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Assistant Thurrock Superstore
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you walk into that interview, show us you’re passionate about what we do and how you can contribute to our goals.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during your interview!
✨Tip Number 3
Be ready to showcase your teamwork abilities. We love candidates who can work well with others, so come prepared with examples of how you’ve collaborated in previous roles or projects.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested by asking about the team dynamics, fundraising events, or how we support our staff. It’s a two-way street, after all!
We think you need these skills to ace Retail Store Assistant Thurrock Superstore
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing how you connect your experiences to what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re not just looking for qualifications; we want to know who you are and how you’ll fit into our team at the Thurrock Superstore.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! It’s super easy, and we can’t wait to see your application come through.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you understand what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service in busy environments. This will show that you can handle the demands of the role.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share specific instances where you’ve worked well in a team setting, highlighting your communication skills and flexibility.
✨Demonstrate Your Community Connection
Cancer Research UK values community relationships, so think about how you can contribute to local fundraising events. Be ready to talk about any previous involvement in community activities or how you would engage with the local community to support the store.
✨Prepare for Practical Questions
Given the physical nature of the job, expect questions about manual handling and health and safety. Brush up on basic safety practices and be ready to discuss how you would maintain shop standards while ensuring a safe environment for customers and colleagues.