At a Glance
- Tasks: Provide excellent customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission-driven team.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible hours with opportunities for personal and career development.
- Why this job: Make a real difference while gaining valuable experience in retail and customer service.
- Qualifications: Great communication skills and a passion for helping others are essential.
The predicted salary is between 25000 - 25000 £ per year.
Pay: £12.71 per hour + benefits.
Contract: Permanent.
Location: Plymouth shop (Cornwall St).
Hours: Part time – 7.5 hours per week.
We are looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, providing excellent customer service and supporting fundraising efforts.
Responsibilities
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Supporting fundraising events for the store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Involvement in manual handling and physical activity within the day‑to‑day duties.
Qualifications
- Understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- Ability to manage own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility, as retail teams cover the needs of their stores by working on a rota basis.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes. Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. You will also have confidential wellbeing support from the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, especially those under‑represented in the charity sector. We are unable to recruit anyone below the age of 18. Please note you must be eligible to work in the UK; Cancer Research UK does not offer visa sponsorship.
Retail Store Assistant (Plymouth shop (Cornwall St) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive and inclusive work environment in the heart of Plymouth. As a Retail Store Assistant, you will not only enjoy a competitive salary and comprehensive benefits package but also have access to numerous career development opportunities while making a meaningful impact in the community through fundraising efforts. Join a passionate team dedicated to fighting cancer and experience the unique advantage of working for a leading charity that values diversity and employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant (Plymouth shop (Cornwall St)
✨Tip Number 1
Get to know the store and its community! Before your interview, pop into the shop and chat with the team. This shows your genuine interest and helps you understand their vibe, which can really set you apart.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during the interview to see how you can bring that same energy to our team.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be ready to share how you’ve worked well with others in previous roles. We love candidates who can fit right into our shop team and help us smash those fundraising targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Cancer Research UK and making a difference in the community.
We think you need these skills to ace Retail Store Assistant (Plymouth shop (Cornwall St)
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to help customers, as this will resonate with our mission at Cancer Research UK.
Highlight Teamwork Skills:We’re all about working together to achieve our goals. Make sure to mention any previous roles where you’ve collaborated with others, especially in a retail or busy environment. This shows us you can be a great fit for our shop team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself while keeping it professional.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the Retail Store Assistant role in Plymouth!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you brush up on what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service, especially in busy environments. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
Since teamwork is key in this role, come prepared with stories that highlight your ability to work well with others. Think about times when you’ve collaborated to achieve a goal or supported a colleague. This will demonstrate that you’re a team player who can contribute to the shop's success.
✨Familiarise Yourself with Cancer Research UK
Do a bit of homework on Cancer Research UK and their mission. Understanding their values and how they operate will help you connect your answers to their goals during the interview. Plus, it shows genuine interest in the organisation and its cause.
✨Prepare for Practical Questions
Expect some practical questions related to retail scenarios, such as handling difficult customers or maintaining shop standards. Think through your responses and consider how you would approach these situations. This will help you feel more confident and ready to tackle any curveballs during the interview.
