At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity with a mission to save lives.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
£12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Penicuik Shop
Contract: Permanent
Working hours: Part time 15 hours per week
Closing date: 28th July 2026 23:55
The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the application process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health.
Retail Store assistant (Penicuik) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive work environment in Penicuik where you can make a meaningful impact through your role as a Retail Store Assistant. With a generous salary and benefits package, including flexible leave and wellbeing support, we prioritise employee growth and development while fostering a strong sense of community engagement. Join us to be part of a dedicated team that not only values your contributions but also encourages a healthy work-life balance.
