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For Companies At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Great communication skills and experience in customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Job Summary
Location: Malvern Superstore | Department: Trading | Contract: Permanent | Working hours: Part time 15 hours per week | Pay: £12.71 per hour plus benefits | Reports to: Shop manager | Closing date: Sunday 3rd May 2026 23:55 (Open until filled)
Role Overview
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. You'll be acting as an ambassador for Cancer Research UK, creating a community place where local residents meet our people, understand our brand, and see some of the great things we do.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK does not offer visa sponsorship.
Responsibilities
- Provide excellent customer and supporter service.
- Work as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assist with maintaining shop standards including visual presentation, safeguarding compliance, and health and safety.
- Create relationships with the local community and Cancer Research UK colleagues.
- Support fundraising events for the store to achieve fundraising targets.
- Take keyholder responsibility as required (training provided).
- Perform a varied amount of manual handling and physical activity as part of day-to-day duties.
Qualifications
- Understanding of great customer service.
- Experience working in a busy customer service environment.
- Ability to manage your own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility to work on a rota basis and meet the needs of the business while balancing personal life.
Benefits
We provide a generous salary and benefits package, wide career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.
Application
We operate an anonymised shortlisting process focused on equality, diversity, and inclusion. CVs are required for all applications, though we will not view them until invited for an interview. Complete the work history section of the online application form to allow us to assess you quickly and fairly. This role requires a satisfactory basic DBS check. For more information, visit our website or contact us at recruitment@cancer.org.uk or +44 20 3469 8400 as soon as possible. We encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently underrepresented. We aim to support candidates throughout the application process, interview, and work period. Please inform us of any concerns or adjustments you need to enable this. Unfortunately, we do not recruit anyone below the age of 18.
Retail Store Assistant Malvern Superstore employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Assistant Malvern Superstore
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their purpose.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories, as they’ll highlight your ability to thrive in a busy retail environment.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it’s really like to work there, which can be super helpful for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Malvern Superstore. Don’t forget to highlight your flexibility and teamwork skills!
We think you need these skills to ace Retail Store Assistant Malvern Superstore
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being part of our mission to beat cancer and how you can contribute to our community.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Assistant role. Highlight any relevant experience in customer service and teamwork, as these are key for us. Remember, we want to see how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know the Brand
Before your interview, take some time to research Cancer Research UK. Understand their mission, values, and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Demonstrate Team Spirit
This position requires working as part of a team, so be prepared to talk about your experience collaborating with others. Share examples of how you've contributed to team goals and supported your colleagues in achieving success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community involvement or upcoming fundraising events. This shows your enthusiasm for the role and helps you understand how you can contribute to the team's success.