At a Glance
- Tasks: Oversee shop operations on Sundays and support a diverse team of volunteers.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy competitive pay, flexible leave, discounts, and well-being support.
- Other info: Flexible hours with opportunities for personal and career development.
- Why this job: Make a real difference while developing your skills in a vibrant environment.
- Qualifications: Great customer service skills and adaptability in a lively setting.
The predicted salary is between 26500 - 27500 € per year.
Retail store assistant (with keyholder responsibility) £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Hours: 10.5 hours – Sundays plus another half day
Location: Edinburgh Tollcross Shop
Closing date: 24th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Overseeing the running of the shop on a Sunday, including taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
- Assisting the wider shop team in achieving sales and fundraising targets.
- Reviewing and processing donated goods and new stock.
- Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
- Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
- Maintaining shop standards regarding safeguarding, compliance and health and safety.
- There will be a varied amount of manual handling and physical activity required within the day‑to‑day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently and as part of a team.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility: our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership and much more. Our retail teams also have access to confidential well‑being support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. We want to see every candidate performing at their best throughout the job application process, interview process and while at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Store Assistant (Edinburgh Tollcross) employer: Cancer Research UK (CRUK)
At Cancer Research UK, we are not just a workplace; we are a community dedicated to making a difference in the fight against cancer. As a Retail Store Assistant in Edinburgh Tollcross, you will enjoy a supportive work culture that prioritises employee well-being and development, alongside a generous benefits package that includes flexible leave, discounts, and access to well-being support. Join us to grow your skills while contributing to a meaningful cause, surrounded by passionate colleagues who share your commitment to beating cancer.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant (Edinburgh Tollcross)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand what they stand for, you can tailor your conversation during interviews to show how your values align with theirs.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine when discussing your suitability for the Retail Store Assistant role.
✨Tip Number 3
Be ready to showcase your adaptability! Retail can be unpredictable, so prepare to share stories that highlight your ability to handle changing situations, whether it’s dealing with a busy shop or working with a diverse team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Cancer Research UK. Don’t forget to highlight your flexibility and commitment in your application!
We think you need these skills to ace Retail Store Assistant (Edinburgh Tollcross)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping us beat cancer and making a difference in the community.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and retail. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Retail Store Assistant, especially the keyholder duties. Familiarise yourself with Cancer Research UK's mission and how your role contributes to beating cancer. This will show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial as you'll be representing Cancer Research UK and ensuring customers feel welcome.
✨Be Ready to Discuss Teamwork
Since you'll be working with a diverse team of volunteers, be prepared to discuss your experience in teamwork. Share specific instances where you adapted to different roles within a team or helped foster a positive environment. This will demonstrate your ability to work effectively both independently and as part of a group.
✨Bring Creative Ideas
Think of some creative ideas you could bring to the shop to help generate new income. Whether it's a fundraising event or a unique way to display products, having these ideas ready will show your initiative and commitment to helping the shop succeed.
