At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals in a vibrant shop environment.
- Company: Join Cancer Research UK, making a difference in the community while working with a passionate team.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours, career development opportunities, and a supportive work culture await you.
- Why this job: Be part of a mission-driven team and contribute to life-saving fundraising efforts.
- Qualifications: Great customer service skills and experience in a busy retail environment are essential.
The predicted salary is between 27000 - 28000 € per year.
Position: Retail Store Assistant – shop manager reporting
Department: Trading
Location: Crouch End shop
Contract: Permanent
Working hours: Part time 6 hours per week
Pay: £13.08 per hour plus benefits.
Responsibilities:
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Varied manual handling and physical activity required within the day-to-day duties of the role.
Qualifications:
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility – the retail teams cover the needs of their stores by working on a rota basis.
Benefits:
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes. Our benefits package includes a substantial retirement plan, a generous & flexible leave allowance, discounts on travel, technology, a gym membership and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Eligibility:
Only candidates who are eligible to work in the UK may apply. Cancer Research UK does not offer visa sponsorship.
Application Process:
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; we will not view them until an interview invitation. Complete the work history section of the online application portal. Any offer will be subject to a satisfactory basic DBS check. For more information, visit our website or contact recruitment@cancer.org.uk. The role will close on 17th May 2026 23:55 (internal) or 15th May 2026 23:55 (external). Applicants must be 18 years or older.
Retail Store Assistant (Crouch End) employer: Cancer Research UK (CRUK)
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work environment in our Crouch End shop where you can make a real difference in the community. With a generous salary and benefits package, including flexible leave, discounts, and wellbeing support, we are committed to your personal and professional growth. Join our dedicated team and enjoy the opportunity to contribute to vital fundraising efforts while developing your skills in a collaborative and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant (Crouch End)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their values.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Retail Store Assistant (Crouch End)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've provided excellent service in the past, so share specific examples that demonstrate your skills!
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Use keywords from the posting to show us you’re a perfect fit for the Retail Store Assistant role.
Be Clear and Concise:When filling out the application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate!
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you brush up on what great customer service looks like. Think about your past experiences and be ready to share specific examples of how you've provided excellent service in busy environments.
✨Show Your Team Spirit
This role is all about teamwork, so be prepared to discuss how you work well with others. Think of a time when you helped a colleague or contributed to a team goal, and be ready to share that story.
✨Familiarise Yourself with the Brand
Do a bit of homework on Cancer Research UK and their mission. Understanding their values and how they connect with the community will help you demonstrate your enthusiasm for the role and the organisation.
✨Prepare for Practical Questions
Since the job involves varied manual handling and physical activity, be ready for questions about how you would handle these tasks. Think about your approach to maintaining shop standards and ensuring health and safety.
