At a Glance
- Tasks: Lead a vibrant team and manage the retail store while engaging with the community.
- Company: Join Cancer Research UK and make a difference in the fight against cancer.
- Benefits: Enjoy a generous salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Be part of a mission-driven organisation and inspire others while achieving fundraising goals.
- Qualifications: Experience in team management and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 € per year.
Retail Store Manager – Hammersmith shop – Full time – Permanent
Schedule: 37.5 hours per week
Contract: Permanent
Responsibilities
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for the store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Performing manual handling and daily physical activity required in the role.
Qualifications
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- Ability to multi-task in a lively environment.
- Working knowledge of great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including ability to work independently.
- Awareness of the price, value and worth of items.
- Flexibility required to cover a rota basis; ability to balance work and life.
Benefits
- Generous salary and benefits package, including a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and more.
- Confidential wellbeing support is available from the Retail Trust.
Additional Information
- You must be eligible to work in the UK; Cancer Research UK does not offer visa sponsorship.
- Each offer is subject to a satisfactory basic DBS check.
- We are unable to recruit anyone below the age of 18 to protect young people from health & safety and safeguarding risks.
- We encourage applications from all backgrounds and cultures, including those from ethnic minority backgrounds who are under-represented.
- We want every candidate to perform at their best; if you need adjustments during the application or working process, please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Retail Shop Manager (Hammersmith) employer: Cancer Research UK (CRUK)
As a Retail Shop Manager at our Hammersmith location, you will be part of a dynamic team dedicated to making a difference in the community while enjoying a supportive work culture that values diversity and personal growth. We offer a generous salary and benefits package, including flexible leave, discounts, and wellbeing support, ensuring you have the resources to thrive both personally and professionally. Join us in creating impactful fundraising events and building strong relationships within the local community, all while working in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Manager (Hammersmith)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cancer Research UK and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or managed a diverse team. Be ready to share how you motivated others to hit targets, as this is key for the Retail Shop Manager role.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've provided excellent service in previous roles. Remember, it's all about creating relationships, so think of ways you've built rapport with customers or colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job with us at Cancer Research UK.
We think you need these skills to ace Retail Shop Manager (Hammersmith)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and community engagement shine through. We want to see how you can inspire a team and connect with customers, so share your experiences that highlight this!
Tailor Your CV:Make sure your CV is tailored to the Retail Shop Manager role. Highlight relevant experience in managing teams, achieving targets, and your knowledge of high street fashion. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Store Inside Out
Before the interview, take some time to research the Hammersmith shop and its community. Familiarise yourself with the store's layout, current promotions, and any recent fundraising events. This will show your genuine interest and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and inspired a diverse team in the past. Think about specific challenges you faced and how you motivated your team to achieve targets. This will demonstrate your ability to lead by example, which is crucial for the Retail Shop Manager role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to providing outstanding customer service. Share anecdotes that highlight your ability to engage with customers and create a welcoming environment. Remember, this role involves building relationships with both customers and the local community, so make sure to convey your passion for great service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability in a fast-paced retail environment. Think about scenarios where you had to manage stock, handle customer complaints, or organise events. Practising your responses will help you feel more confident and articulate during the interview.
