At a Glance
- Tasks: Lead a vibrant team to manage a retail shop and inspire community engagement.
- Company: Join Cancer Research UK, making a difference through pre-loved items.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours with opportunities for personal and career growth.
- Why this job: Be part of a mission-driven team while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 27882 - 32749 € per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
£27,882 - £32,749 per annum plus benefits.
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath, Westgate Street
Closing date: 17th May
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Responsibilities
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Qualifications
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Manager (Bath, Westgate Street) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive and dynamic work environment for the Retail Shop Manager role in Bath. With a generous salary and benefits package, including flexible leave and career development opportunities, employees are empowered to thrive while making a meaningful impact in the community through fundraising initiatives. The culture prioritises teamwork, creativity, and personal well-being, ensuring that staff and volunteers alike feel valued and inspired in their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Manager (Bath, Westgate Street)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cancer Research UK. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience in managing teams and delivering excellent customer service, which is key for the Retail Shop Manager role.
✨Tip Number 3
Show off your creativity! Think about how you can bring fresh ideas for fundraising events or store displays. During your interview, share specific examples of how you've successfully engaged a team or community in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Retail Shop Manager (Bath, Westgate Street)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and fundraising shine through. We want to see how much you care about making a difference in the community and how you can inspire others!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We love seeing examples of how you've managed teams or achieved sales targets in the past. Customise it to show us why you're the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us quickly see what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Store Inside Out
Before the interview, make sure you research Cancer Research UK's mission and values. Familiarise yourself with their retail operations, especially how they manage pre-loved items. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've inspired and managed a diverse team in the past. Think about times when you motivated others to meet targets or improved team dynamics. This is crucial for a Retail Shop Manager role, so have those stories at the tip of your tongue!
✨Demonstrate Commercial Awareness
Prepare to talk about your understanding of retail trends, especially in high street fashion. Consider how you would maximise profit through effective stock management and merchandising. Showing that you can think commercially will set you apart from other candidates.
✨Engage with the Community
Since building relationships with the local community is key, think of ideas for fundraising events or partnerships you could propose. Discussing your vision for community engagement will highlight your proactive approach and commitment to the store's success.
