At a Glance
- Tasks: Provide top-notch customer support and help achieve sales goals.
- Company: Join Cancer Research UK and make a difference in your community.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and tech.
- Other info: Flexible hours and opportunities for personal and career development.
- Why this job: Be part of a team that supports vital fundraising efforts and community engagement.
- Qualifications: Great customer service skills and the ability to work well in a team.
The predicted salary is between 30000 - 30000 € per year.
Retail store assistant responsible for providing excellent customer support, achieving sales and fundraising targets, maintaining shop standards, and representing Cancer Research UK within the local community.
Job Details
- Position: Retail Store Assistant
- Salary: £13.08 per hour plus benefits
- Reports to: Shop manager
- Department: Trading
- Location: Wimbledon shop
- Contract: Permanent
- Working hours: Part time, 22.5 hours per week
- External closing date: 20th May 2026 23:55
- Internal application period: up to 24th May 2026 23:55
Responsibilities
- Providing excellent customer and supporter service.
- Working as part of the shop team to achieve sales and fundraising targets.
- Assisting with maintaining shop standards, including visual presentation, safeguarding compliance and health and safety.
- Building relationships with the local community and Cancer Research UK colleagues.
- Supporting fundraising events for the store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Engaging in a varied amount of manual handling and physical activity within day‑to‑day duties.
Qualifications
- Understanding what makes great customer service.
- Experience working in a busy customer service environment.
- Ability to manage own workload and work independently when required.
- Ability to work well in a team.
- Excellent communication skills.
- Flexibility to work on a rota basis.
- Eligibility to work in the UK.
- Basic DBS check will be required on offer of employment.
- Minimum age 18 years.
Benefits
We offer a generous salary and benefits package, including a substantial retirement plan, a flexible leave allowance, discounts on travel and technology, gym membership, confidential wellbeing support, and a wide range of career and personal development opportunities.
Equal Opportunities
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented.
Retail Shop Assistant (Wimbledon) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and community engagement. As a Retail Shop Assistant in Wimbledon, you will benefit from a competitive salary, flexible leave, and numerous development opportunities, all while making a meaningful impact in the fight against cancer. Join us to be part of a dedicated team that values diversity and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Wimbledon)
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the store and chat with the team. This shows you're genuinely interested and helps you understand what makes great customer service in that specific environment.
✨Tip Number 2
Practice your communication skills! Think about how you can engage with customers and build relationships. Role-play with a friend or family member to get comfortable with common scenarios you might face in the shop.
✨Tip Number 3
Show your passion for the cause! Research Cancer Research UK and be ready to discuss why you want to work there. Your enthusiasm for their mission can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and why you’d be a great fit for the team.
We think you need these skills to ace Retail Shop Assistant (Wimbledon)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your values align with Cancer Research UK and why you’re excited about this role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you understand what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent support in busy environments. This will show that you’re a good fit for the role.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share specific instances where you’ve worked well in a team setting, especially in achieving targets or overcoming challenges together.
✨Familiarise Yourself with Cancer Research UK
Do a bit of homework on Cancer Research UK and their mission. Understanding their values and community involvement will help you connect your answers to their goals during the interview, showing that you’re genuinely interested in the role.
✨Prepare for Practical Scenarios
Expect questions that might involve practical scenarios, like handling difficult customers or maintaining shop standards. Think through how you would approach these situations and be ready to demonstrate your problem-solving skills.
