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- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and career development opportunities.
- Other info: Part-time role with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Retail Store Assistant £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Greenock Shop
Contract: Fixed term contract until February 2027
Working hours: Part time 15 hours per week
Closing date: 12th April 2026 23:55
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Greenock) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Greenock)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insights and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the team you'll be joining.
We think you need these skills to ace Retail Shop Assistant (Greenock)
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Cancer Research UK and making a difference in the community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your answers are easy to read and understand. This helps us get a quick grasp of your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your information correctly and can process your application smoothly.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you understand what great customer service looks like, especially in a retail environment. Think about examples from your past experiences where you provided excellent service and be ready to share them during the interview.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague out, highlighting your ability to work well with others.
✨Demonstrate Your Flexibility
Flexibility is key in retail, so think about how you can showcase your adaptability. Be ready to talk about times when you had to adjust your plans or work schedule to meet business needs, and how you managed that effectively.
✨Connect with the Cause
Cancer Research UK is all about beating cancer, so show your passion for their mission. Research the organisation and be prepared to discuss why you want to work there and how you can contribute to their goals, especially in terms of community engagement and fundraising.