At a Glance
- Tasks: Assist customers, maintain shop standards, and support fundraising events.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy flexible hours, discounts, and a generous leave allowance.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer service experience and a passion for fashion are ideal.
- Other info: Part-time role with a vibrant team atmosphere.
Join to apply for the Retail Shop Assistant (Dumfries) role at Cancer Research UK (CRUK).
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail store assistant £12.21 per hour
Reports to: Shop manager
Department: Trading
Location: Dumfries Shop
Contract: FTC
Working hours: Part time 5 hours per week
Closing date: 1st June 23:55
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
The internal title for this role is Shop Assistant.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- And ideally an understanding or an interest in fashion.
- Retail experience.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Dumfries) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Dumfries)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey your passion for the role and demonstrate how you can contribute to their goals during the interview.
✨Tip Number 2
Engage with the local community before your interview. Attend events or visit the shop to get a feel for the environment and the types of customers they serve, which will help you build rapport with the team and show your commitment.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think about specific situations where you went above and beyond for a customer, as this will highlight your skills and fit for the role.
✨Tip Number 4
Show your enthusiasm for fashion and retail trends. Being knowledgeable about current trends can set you apart from other candidates and demonstrate your genuine interest in the role.
We think you need these skills to ace Retail Shop Assistant (Dumfries)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cancer Research UK is looking for in a Retail Shop Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience in customer service and retail. Use specific examples that demonstrate your ability to provide excellent customer service and work as part of a team.
Complete the Online Application Form: Fill out the work history section of the online application form thoroughly. Be honest and precise about your previous roles, focusing on those that relate to retail and customer service.
Prepare for Potential Interview Questions: Think about how you would answer questions related to customer service scenarios, teamwork, and your interest in fashion. Prepare examples that showcase your skills and experiences relevant to the role.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Show Your Passion for the Cause
Cancer Research UK is all about beating cancer, so make sure to express your enthusiasm for their mission. Share any personal connections you have to the cause or experiences that motivate you to work in this field.
✨Demonstrate Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you successfully handled customer interactions. Highlight your ability to remain calm under pressure and resolve issues effectively.
✨Know the Brand and Its Values
Familiarise yourself with Cancer Research UK's values and recent initiatives. This will not only show your interest but also help you align your answers with what they stand for during the interview.
✨Prepare for Teamwork Questions
As a Retail Shop Assistant, you'll be part of a team. Be ready to discuss how you work collaboratively with others. Think of specific instances where you contributed to a team goal or supported a colleague.