At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and technology.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in customer service and a passion for fashion is a plus.
- Other info: Flexible working hours with opportunities for personal and career development.
The predicted salary is between 10 - 15 £ per hour.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail store assistant £12.21 per hour
Reports to: Shop manager
Department: Trading
Location: Dumbarton
Contract: Permanent
Working hours: Part time 7.5 hours per week
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- And ideally an understanding or an interest in fashion.
- Retail experience.
Our retail teams cover the needs of their stores by working on a rota basis. While a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Dumbarton) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Dumbarton)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their cause.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 3
Show your passion for retail! Talk about your interest in fashion and how you can contribute to the shop's atmosphere. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market.
We think you need these skills to ace Retail Shop Assistant (Dumbarton)
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping us beat cancer and making a difference in the community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your skills can contribute to our team, so don’t be shy about sharing your past roles and achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your answers are easy to read and understand. This helps us get a quick grasp of who you are and what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know the Mission
Before your interview, take some time to understand Cancer Research UK's mission and values. Being able to articulate why you want to work for a charity that focuses on beating cancer will show your passion and commitment.
✨Customer Service Focus
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or how you handled a challenging situation. This will demonstrate your understanding of what makes great customer service.
✨Team Player Mindset
Since you'll be working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported a colleague, showcasing your ability to work well in a busy environment.
✨Dress the Part
Given the retail nature of the role, consider dressing in a way that reflects the fashion aspect mentioned in the job description. This not only shows your interest in fashion but also gives a glimpse of your personal style, which can resonate well with the team.