At a Glance
- Tasks: Deliver top-notch customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission-driven team.
- Benefits: Earn £12.71 per hour, enjoy flexible hours, and access great perks like discounts and wellbeing support.
- Other info: Flexible part-time role with opportunities for personal and career development.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer service skills and the ability to work well in a team are essential.
The predicted salary is between 25000 - 27000 £ per year.
Salary and benefits: £12.71 per hour plus benefits.
Reports to: Shop manager.
Department: Trading.
Location: Bramhall Shop.
Contract: Fixed term contract until 1st February 2027.
Working hours: Part‑time 15 hours per week (must be flexible).
Closing date: 7th May 2026 23:55.
Internal application period: Open until 14th May 2026 23:55.
Note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Responsibilities- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Performing varied manual handling and physical activity as part of the day‑to‑day duties of the role.
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility – our retail teams cover the needs of their stores by working on a rota basis; while a level of flexibility is needed to meet the needs of the business, you also have a life outside of work.
We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. You will also have access to confidential wellbeing support from the Retail Trust.
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check. Recruitment is open to applicants aged 18 and over. We encourage applications from people of all backgrounds, in particular those from ethnic minority backgrounds who are currently under‑represented.
For privacy reasons, we do not provide telephone contact details here. Please submit your application online via our website.
Retail Shop Assistant (Bramhall) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. As a Retail Shop Assistant in Bramhall, you will enjoy a competitive salary, flexible working hours, and access to a comprehensive benefits package, including generous leave allowances and discounts on various services. Join a passionate team dedicated to making a difference in the community while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Bramhall)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and soak up the atmosphere. This will help you tailor your answers and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Shop Assistant and how you'd handle them. Being able to demonstrate your understanding of great customer service can really set you apart.
✨Tip Number 3
Show off your flexibility! Since the role requires working on a rota basis, be ready to discuss your availability and how you can adapt to the shop's needs. Highlighting your willingness to jump in when needed can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to follow instructions—both great traits for a Retail Shop Assistant!
We think you need these skills to ace Retail Shop Assistant (Bramhall)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing how you connect your experiences to the role of Retail Shop Assistant.
Be Yourself:Let your personality shine through in your application. We’re looking for team players who can build relationships with our community, so don’t be afraid to show us who you are!
Apply Through Our Website:Remember to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Brush up on what makes great customer service. Think about your past experiences and be ready to share specific examples of how you've provided excellent service in busy environments. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
Since this role involves working as part of a shop team, be prepared to discuss how you collaborate with others. Share stories that highlight your ability to work well in a team and how you’ve contributed to achieving common goals in previous jobs.
✨Flexibility is Key
The job requires flexibility in working hours, so be ready to talk about your availability. Mention any previous roles where you adapted to changing schedules or took on different responsibilities, showing that you can handle the dynamic nature of retail.
✨Connect with the Community
Demonstrate your understanding of the local community and how you can engage with it. Think of ways you could help promote fundraising events or build relationships with customers, as this shows your commitment to the mission of Cancer Research UK.
