At a Glance
- Tasks: Support the shop manager and lead a diverse team in a vibrant retail environment.
- Company: Join a community-focused organisation making a difference in cancer research.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Great career growth opportunities and well-being support available.
- Why this job: Make an impact while developing your leadership skills in a supportive atmosphere.
- Qualifications: Experience in customer service and adaptability in dynamic situations.
The predicted salary is between 30000 - 30000 € per year.
£14.19 per hour + benefits
Reports to: Shop manager
Department: Trading
Contract: Fixed‑term contract until 1st February 2027
Working hours: Part time 22.5 hours per week
Location: Jersey shop
Closing date: 15th May :55 (external); 17th May :55 (internal)
You must be eligible to work in the UK to apply for this vacancy.
What will I be doing?
- Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
- Create relationships with local community and Cancer Research UK colleagues.
- Support the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
- Perform varied manual handling and physical activity as part of day‑to‑day duties.
What are you looking for?
- A working knowledge of great customer service.
- Experience in a lively and vibrant environment.
- Adaptability in changing situations, including independent work.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility to work on a rota basis, balancing business needs with personal life.
What will I gain?
- Generous salary and benefits package, including a substantial retirement plan, flexible leave allowance and discounts on travel, technology, gym membership and more.
- The retail team has access to confidential well‑being support from the Retail Trust.
- We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented.
- We do not recruit anyone below the age of 18 to protect young people from health & safety and safeguarding risks.
Retail Assistant Manager (Jersey) employer: Cancer Research UK (CRUK)
As a Retail Assistant Manager in our Jersey shop, you will be part of a dynamic team dedicated to making a difference in the community while enjoying a generous salary and benefits package. Our inclusive work culture fosters personal growth and development, with opportunities to lead creative fundraising events and engage with local supporters. Join us for a rewarding career where your contributions directly impact the fight against cancer, all within the beautiful setting of Jersey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager (Jersey)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during your interview!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a recommendation!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Retail Assistant Manager (Jersey)
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for retail! Share experiences that highlight your customer service skills and how you've thrived in lively environments. We want to know why you're excited about this role!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your adaptability and commercial awareness, and give examples of how you've built relationships in previous roles. This helps us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Assistant Manager inside out. Familiarise yourself with the key responsibilities like supporting the shop manager and engaging with the community. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since great customer service is crucial for this role, prepare examples from your past experiences where you've excelled in this area. Think about times when you went above and beyond for a customer or how you handled difficult situations. This will demonstrate your ability to lead by example.
✨Be Ready to Discuss Team Dynamics
As you'll be guiding a diverse team, be prepared to talk about your experience in team leadership and collaboration. Share specific instances where you've inspired or motivated others, and how you plan to create a positive environment in the shop.
✨Understand the Community Connection
This role involves building relationships with the local community and Cancer Research UK colleagues. Research the organisation's initiatives and think about how you can contribute to fundraising events. Showing that you care about the cause will set you apart from other candidates.
