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- Tasks: Support the shop manager and lead a diverse team to maximise income and community engagement.
- Company: Join Cancer Research UK, a dedicated team fighting against cancer.
- Benefits: Generous salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in customer service and adaptability in a vibrant retail environment.
- Other info: Part-time role with opportunities for personal and professional growth.
The predicted salary is between 26670 - 29068 £ per year.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: Fixed-term contract until 31 May 2026
Working hours: Part time 22.5 hours per week
Location: Fulham shop
Closing date: 15 February 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
About Cancer Research UK
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We’re looking for someone talented who shares our vision and is committed to beating cancer every day.
Role summary
We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, Gift Aid, average selling price, sell-through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel and technology, gym membership, and more. The Retail Trust provides confidential wellbeing support to our retail teams.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t be able to view them until we invite you for an interview. Instead, please complete the work history section of the online application form for us to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, including those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. Please inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18.
Retail Assistant Manager (Fulham) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager (Fulham)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Retail Assistant Manager and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant Manager (Fulham)
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your passion for beating cancer shine through! We want to see how much you care about our mission and how you can contribute to it.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your background aligns with the role of Assistant Shop Manager, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the retail role contributes to beating cancer. This will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for customers or resolved issues effectively. This is crucial for a Retail Assistant Manager.
✨Demonstrate Team Leadership
Be ready to discuss your experience in leading teams, especially in a retail environment. Share stories that highlight your ability to inspire and engage both paid staff and volunteers, as this is key to supporting the shop manager.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the store's community engagement strategies or how they measure success in fundraising events. It shows you're proactive and genuinely interested in the role.
