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- Tasks: Assist customers, maintain shop standards, and support fundraising events.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Part-time role with 16 hours per week; must be 18 or older.
Join Cancer Research UK (CRUK) as a Retail Store Assistant at our Blackburn Superstore.
Salary: £12.21 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time, 16 hours per week
Closing date: 02nd July 2025, 23:55
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for a motivated store assistant to join our trading team. You’ll be acting as an ambassador for Cancer Research UK, creating a welcoming environment for your community.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, as our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We ensure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
Unfortunately, we are unable to recruit anyone below the age of 18, to protect young people from health & safety and safeguarding risks.
Retail Assistant (Blackburn) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Blackburn)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their commitment to beating cancer will help you convey genuine enthusiasm during your interactions, showing that you're not just looking for any job, but are passionate about their cause.
✨Tip Number 2
Engage with the local community before your application. Attend events or visit the store to get a feel for the environment and the customers. This will help you build rapport with the team and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for customers, as this will highlight your suitability for the Retail Assistant role.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since you'll be working closely with others, think of instances where you've successfully collaborated with a team to achieve goals, which will resonate well with the shop's objectives.
We think you need these skills to ace Retail Assistant (Blackburn)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cancer Research UK is looking for in a Retail Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in customer service and teamwork, as these are crucial for this role. Use specific examples to demonstrate how you've excelled in similar environments.
Complete the Online Application Form: Fill out the work history section of the online application form thoroughly. Be honest and precise about your previous roles and responsibilities, as this will help them assess your suitability.
Prepare for the Interview: If invited for an interview, think about how you can showcase your understanding of great customer service and your ability to work in a team. Prepare examples that illustrate your skills and experiences relevant to the role.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Understand the Mission
Before your interview, take some time to research Cancer Research UK and their mission to beat cancer. Being able to articulate why you want to work for them and how you align with their values will show your genuine interest in the role.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service. Think of specific situations where you went above and beyond to help a customer or resolved a challenging issue.
✨Highlight Teamwork Experience
Since the role requires working as part of a team, be ready to discuss your experience in collaborative environments. Share stories that illustrate your ability to work well with others and contribute to achieving common goals.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team dynamics, upcoming fundraising events, or how success is measured in the role. It shows your enthusiasm and engagement.
