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- Tasks: Assist customers, maintain shop standards, and support fundraising events.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Part-time role with 16 hours per week; must be 18+ to apply.
Join to apply for the Retail Assistant role at Cancer Research UK (CRUK).
Retail Store Assistant: £12.21 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Basildon Superstore
Contract: Permanent
Working hours: Part time 16 hours per week
Closing date: 06th July 2025 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Assistant (Basildon Superstore) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Basildon Superstore)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their commitment to beating cancer will help you convey genuine enthusiasm during any interactions, showing that you're not just looking for a job, but are passionate about their cause.
✨Tip Number 2
Engage with the local community before your application. Attend events or visit the store to get a feel for the environment and the customers. This will give you valuable insights to discuss during interviews and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to showcase your customer service skills in practical scenarios. Think of examples from past experiences where you provided excellent service or resolved issues effectively, as these will be key talking points during your interview.
✨Tip Number 4
Be ready to discuss your flexibility and teamwork abilities. Since the role requires working on a rota basis, highlighting your adaptability and previous team experiences will show that you're a great fit for the dynamic retail environment.
We think you need these skills to ace Retail Assistant (Basildon Superstore)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cancer Research UK is looking for in a Retail Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in customer service and retail. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mission of Cancer Research UK. Mention how your skills align with their needs and express your enthusiasm for contributing to their cause.
Complete the Online Application Form: Fill out the online application form thoroughly, especially the work history section. Ensure all information is accurate and relevant to the position to facilitate a smooth shortlisting process.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Show Your Passion for the Cause
Cancer Research UK is all about beating cancer, so make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that drive you to want to work in this field.
✨Demonstrate Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you successfully handled customer interactions. Highlight your ability to manage difficult situations and ensure customer satisfaction.
✨Be Ready to Discuss Teamwork
The job requires working as part of a team, so be prepared to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your teamwork skills.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of a Retail Assistant at Cancer Research UK. Be ready to discuss how your skills and experiences align with these duties, such as maintaining shop standards and supporting fundraising events.
