At a Glance
- Tasks: Lead a diverse team, manage store operations, and create engaging fundraising events.
- Company: Join a well-respected charity with a focus on community impact.
- Benefits: Generous retirement plan, flexible leave, travel discounts, gym membership, and more.
- Other info: Inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 27336 - 32067 £ per year.
Retail store manager
Salary: £27,336 – £32,067
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Norwich
Closing date: 26th July 2026 23:55
Eligibility: You must be eligible to work in the UK.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership of the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
What skills are you looking for?
- Experience of managing and inspiring a diverse team.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi‑task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including working effectively independently.
- An awareness of the price, value and worth of items.
- Ideally experience of retail management.
Benefits
We offer a generous benefits package including a substantial retirement plan, flexible leave allowance, discounts on travel and technology, gym membership, and further perks.
Equality, diversity and inclusion
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented. We will provide adjustments as needed to enable all candidates to perform at their best. Offers will be subject to a satisfactory basic DBS check. Candidates under 18 will not be considered.
Shop Manager (Norwich) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its 45-member team dedicated to advancing oncology therapies. With flexible location options between Babraham and Glasgow, employees benefit from a supportive environment that prioritises professional growth and impactful contributions to cancer research, making it a truly rewarding place to work.
