At a Glance
- Tasks: Support the shop manager in leading a diverse team and managing store operations.
- Company: Join Cancer Research UK, a purpose-driven organisation fighting cancer every day.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and personal development opportunities.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in customer service and adaptability in a vibrant retail environment.
- Other info: Flexible working hours and a supportive team culture await you!
The predicted salary is between 12 - 15 £ per hour.
Retail Assistant Manager £12.84 - £15.00 plus benefits
Reports to: Shop manager
Department: Trading
Contract: Mat Cover
Working hours: Part time 30 hours per week
Location: North Berwick Shop
Closing date: 26th January 23:55
Internal title: Assistant Shop Manager
Eligibility: Must be eligible to work in the UK. Cancer Research UK does not offer visa sponsorship.
Overview
We are professionals with purpose, beating cancer every day. We need someone talented, who shares our vision.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
- Varied manual handling and physical activity required within day‐to‐day duties.
What are you looking for?
- Working knowledge of great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations; able to work independently.
- Commercial awareness.
- Ability to create relationships and communicate well.
- Flexibility – retail teams cover needs on a rota basis; life outside work matters.
Benefits
Generous salary and benefits package, career and personal development opportunities, high‐quality tools, policies and processes to enable you to do your job well. Includes substantial retirement plan, generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in commitment to equality, diversity and inclusion. CVs are required for all applications; CVs will be viewed only after invitation for interview. Complete the work history section of the online application form. Offer of employment subject to satisfactory basic DBS check. For more information visit website or contact recruitment@cancer.org.uk. Phone 020 3469 8400. We do not recruit anyone under 18.
Equal opportunities
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We support every candidate performing at best throughout the process and in workplace. Inform us of any concerns or adjustments needed. Contact recruitment@cancer.org.uk or 020 3469 8400.
Assistant Shop Manager (North Berwick) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager (North Berwick)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and soak up the atmosphere. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you can lead by example!
✨Tip Number 3
Be ready to discuss how you’d handle challenges in a retail environment. Think about times when you had to adapt quickly or resolve conflicts. This shows you’re flexible and can think on your feet.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role and the team by asking about their goals and upcoming events. It’s a great way to demonstrate your enthusiasm and commitment to the cause.
We think you need these skills to ace Assistant Shop Manager (North Berwick)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Shop Manager role. Highlight your customer service experience and any retail management skills to show us you're the right fit!
Show Your Passion: In your application, let us know why you’re passionate about working with Cancer Research UK. Share any personal connections or experiences that drive your motivation to help beat cancer every day.
Be Clear and Concise: When filling out the online application form, keep your answers clear and to the point. We appreciate straightforwardness, so make it easy for us to see how you meet the requirements!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know the Mission
Before your interview, take some time to understand Cancer Research UK's mission and values. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for customers, as this role heavily relies on great customer interactions.
✨Demonstrate Team Leadership
Since you'll be supporting the shop manager and leading a diverse team, be ready to discuss your leadership style. Share instances where you've inspired or motivated a team, and how you handle conflicts or challenges within a group.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios related to stock management, merchandising, or fundraising events. Brush up on your retail knowledge and think through how you would approach these tasks to demonstrate your commercial awareness.