At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission-driven team.
- Benefits: Enjoy competitive pay, flexible leave, and discounts on travel and gym memberships.
- Other info: Part-time role with opportunities for personal growth and community engagement.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 27000 £ per year.
Retail Store Assistant £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Cromer
Contract: Fixed‑term contract ending 5th September 2026
Working hours: Part time 15 hours per week
Closing date: 17th May 2026 at 23:55
The internal title for this role is Shop Assistant.
Eligibility Requirement: You must be eligible to work in the UK. Cancer Research UK does not offer visa sponsorship.
You’ll act as an ambassador for Cancer Research UK. Your shop will be a place where your community meets our team, learns about our brand, and sees some of our work.
Responsibilities:
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Building relationships with local community members and Cancer Research UK colleagues.
- Supporting fundraising events for the store to meet fundraising targets.
Skills and Experience:
- Understanding of what makes great customer service.
- Experience working in a busy customer service environment.
- Ability to manage workload and work independently when required.
- Capability to work well in a team.
- Excellent communication skills.
Preferred:
- Interest or understanding in fashion.
- Retail experience.
Benefits: Benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, and gym membership, and additional benefits.
Job requirements: This role requires a satisfactory basic DBS check.
EEO Statement: We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are under‑represented. We do not accept applications from anyone below 18 years of age. If you have any concerns or need adjustments, please contact recruitment@cancer.org.uk or 020 3469 8400.
Retail Shop Assistant (Cromer) in Norfolk employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive work culture where employees are valued as ambassadors for the community. With a focus on personal growth and development, staff enjoy flexible benefits, including a substantial retirement plan and discounts on various services, all while contributing to meaningful fundraising efforts in a vibrant retail environment in Cromer.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Cromer) in Norfolk
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and see how they interact with customers. This will help you understand what makes great customer service in that specific environment.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for retail and community shine through. We want to see how you can connect with customers and contribute to the shop's atmosphere.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This will show us you're ready to be an ambassador for Cancer Research UK.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Retail Shop Assistant (Cromer) in Norfolk
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences you've had in busy environments and how you made a difference for customers.
Highlight Teamwork Skills:We’re all about teamwork here at Cancer Research UK. Make sure to mention any past experiences where you worked well with others to achieve goals, whether in retail or other settings.
Be Authentic and Personal:Don’t be afraid to show your personality! We want to get to know the real you, so include personal anecdotes that reflect your interest in fashion or community engagement.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Brush up on what makes great customer service, as this role is all about providing excellent support. Think of examples from your past experiences where you went above and beyond for a customer.
✨Show Your Team Spirit
This job requires working closely with a team, so be ready to discuss how you've collaborated in previous roles. Share specific instances where teamwork led to success, especially in a retail or busy environment.
✨Familiarise Yourself with the Brand
Research Cancer Research UK and understand their mission and values. Being able to speak about their work and how you can contribute will show your genuine interest in the role and the organisation.
✨Prepare for Community Engagement Questions
Since building relationships with the local community is key, think about how you would approach this. Have a few ideas ready on how you could engage with customers and support fundraising events effectively.
