At a Glance
- Tasks: Lead a passionate team to inspire sales and fundraising for cancer research.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 22700 - 28900 £ per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Glasgow, Byres Road
Closing date: 8th February 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
About Cancer Research UK: At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager. This may be at a different location to the role you applied for. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safeguarding risks.
Shop Manager (Glasgow, Byres Road) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager (Glasgow, Byres Road)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and understand their mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your answers to common interview questions. Think about how your experience aligns with the role of a Shop Manager. We want to hear about your leadership skills and how you've motivated teams in the past!
✨Tip Number 3
Show off your community spirit! Be ready to discuss how you can engage with the local community and organise fundraising events. This is key for the role, so have some creative ideas up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s retail world.
We think you need these skills to ace Shop Manager (Glasgow, Byres Road)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the cause shine through! We want to see how much you care about making a difference and beating cancer. Share any relevant experiences that highlight your commitment.
Tailor Your Application: Make sure to customise your application to fit the Shop Manager role. Highlight your experience in managing teams, achieving targets, and providing excellent customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how your role as a Shop Manager can contribute to their fundraising efforts. This will show your passion and commitment.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and inspiring diverse teams. Prepare examples of how you've motivated others to achieve targets and how you handle challenges in a retail environment. This is key for a role that involves guiding both paid staff and volunteers.
✨Demonstrate Commercial Awareness
Understand the basics of retail management, including stock control, merchandising, and customer service. Be prepared to talk about how you would maximise profit while maintaining high standards in the shop. This shows you’re not just about sales but also about creating a great shopping experience.
✨Engage with the Community
Think about ways you can connect the shop with the local community. Have ideas ready for creative fundraising events or partnerships that could enhance the store's presence. This will highlight your proactive approach and ability to build relationships, which is crucial for this role.