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- Tasks: Assist in running a vibrant retail shop while supporting a diverse team of volunteers.
- Company: Join Cancer Research UK and make a difference in the fight against cancer.
- Benefits: Enjoy a competitive salary, flexible hours, and a generous benefits package.
- Why this job: Be part of a meaningful cause while gaining valuable retail experience.
- Qualifications: Great customer service skills and adaptability in a lively environment.
- Other info: Flexible working hours with opportunities for personal and career development.
Join to apply for the Retail Shop Assistant role at Cancer Research UK (CRUK). Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Salary: £12.21 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Fixed term contract until May 2026
Hours: 10 hours a week – must be flexible Monday to Saturday
Location: Glasgow, Anniesland
Closing date: 7th December 2025 23:55 – This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday. Responsibilities include:
- Overseeing the running of the shop, including keyholder responsibility (training provided).
- Supporting a talented and diverse team of volunteers.
- Assisting the wider shop team in achieving sales and fundraising targets.
- Reviewing and processing donated goods and new stock.
- Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
- Using your customer service skills to ensure customers and supporters feel welcome and appreciated.
- Maintaining shop standards regarding safeguarding, compliance, and health and safety.
There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Requirements:
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently and as part of a team.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility – our retail teams cover the needs of their stores by working on a rota basis.
We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes:
- A substantial retirement plan.
- A generous and flexible leave allowance.
- Discounts on anything from travel to technology, gym membership, and much more.
- Access to confidential wellbeing support from the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process, and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to assess you quickly, fairly, and objectively.
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Retail Shop Assistant (Glasgow, Anniesland) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Glasgow, Anniesland)
✨Tip Number 1
Get to know the shop and its vibe! Pop in, chat with the team, and soak up the atmosphere. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your customer service skills! When you get the chance to meet the team, share examples of how you've made customers feel special in the past. It’s all about making connections!
✨Tip Number 3
Be flexible and ready to adapt! Retail can be unpredictable, so highlight your ability to handle changes and work well with a diverse team. They’ll love your positive attitude!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Cancer Research UK family!
We think you need these skills to ace Retail Shop Assistant (Glasgow, Anniesland)
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! Mention why you want to work with Cancer Research UK and how you can contribute to their mission. We love seeing candidates who are genuinely excited about making a difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Use specific examples that demonstrate your skills and adaptability. We want to see how your background aligns with what we're looking for in a Retail Shop Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your answers are easy to read. We appreciate clarity, so don’t hesitate to express your thoughts clearly without overcomplicating things.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Purpose
Before the interview, take some time to understand Cancer Research UK's mission and values. Being able to articulate why you want to work for a charity that fights cancer will show your passion and commitment, which is crucial for a role like this.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made customers feel welcome and appreciated, as this is key in a retail environment. Be ready to discuss how you would handle difficult situations with customers.
✨Demonstrate Flexibility and Teamwork
Since the role requires flexibility and the ability to work well in a team, come prepared with examples of how you've adapted to changing situations or worked collaboratively with others. Highlight any experience you have in a lively retail environment.
✨Bring Creative Ideas
Think of a few creative ideas that could help generate new income for the shop. This could be anything from promotional events to unique ways of displaying products. Sharing these ideas during your interview will show your initiative and enthusiasm for the role.