At a Glance
- Tasks: Support the shop manager and lead a diverse team in a vibrant retail environment.
- Company: Join Cancer Research UK and make a difference in your community.
- Benefits: Generous salary, flexible leave, discounts, and wellbeing support.
- Other info: Great opportunity for career growth and to work with a passionate team.
- Why this job: Be part of creative fundraising events and inspire others while gaining valuable experience.
- Qualifications: Customer service skills and adaptability in a lively setting.
The predicted salary is between 26046 - 30431 £ per year.
£26,046 - £30,431 per annum plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Full time 37.5 hours per week
Location: Glasgow, Byres Road
Closing date: 12th April 2026 23:55
Responsibilities:
- Support the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
- Assist in the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
- Create relationships with the local community and Cancer Research UK colleagues.
- Support the shop manager in organising and delivering creative fundraising events to meet fundraising targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
- Perform manual handling and other physical activities as required.
Qualifications:
- Working knowledge of excellent customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations and ability to work independently.
- Commercial awareness.
- Ability to build relationships and communicate effectively.
- Flexibility to cover store needs on a rota basis.
Benefits:
- Generous salary and benefits package.
- Substantial retirement plan.
- Flexible leave allowance.
- Discounts on travel, technology, gym membership and more.
- Access to confidential wellbeing support via the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under‐represented.
We are unable to recruit anyone below the age of 18.
You must be eligible to work in the UK to apply for this vacancy.
Assistant Shop Manager (Glasgow, Byres Road) employer: Cancer Research UK (CRUK)
As an Assistant Shop Manager at our Glasgow, Byres Road location, you will be part of a vibrant and supportive work culture that values diversity and community engagement. We offer a generous salary and benefits package, including a substantial retirement plan and flexible leave allowance, alongside opportunities for personal and professional growth within a dynamic retail environment. Join us in making a meaningful impact while enjoying discounts on travel, technology, and gym memberships, all while working in a lively atmosphere that encourages creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Glasgow, Byres Road)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cancer Research UK and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your adaptability! Retail can be unpredictable, so be prepared to discuss how you've handled changes or challenges in previous jobs. Highlighting your flexibility will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Shop Manager (Glasgow, Byres Road)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about retail and helping others, so share your experiences that highlight your passion for customer service and community engagement.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight relevant experience in retail, team leadership, and any creative fundraising events you've been part of. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Shop Manager. Familiarise yourself with the key tasks like stock management and customer service. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves guiding a diverse team, be ready to share examples of how you've inspired and engaged others in previous positions. Think about specific situations where you led by example or helped improve team performance.
✨Connect with the Community
The job requires building relationships within the local community. Prepare to discuss any past experiences where you’ve successfully engaged with local groups or organised events. This shows you understand the importance of community involvement.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so highlight your ability to adapt to changing situations. Share examples of how you’ve handled unexpected challenges in a lively environment, showcasing your problem-solving skills and resilience.
