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- Tasks: Provide exceptional support to charity supporters through calls, emails, and social media.
- Company: Join a prominent charity organisation making a difference in the community.
- Benefits: Full training, home-based work, and great benefits included.
- Why this job: Make a real impact while promoting fundraising opportunities for a good cause.
- Qualifications: Strong communication skills and experience in fundraising or call centres preferred.
- Other info: Perfect for motivated individuals looking for flexible work and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A prominent charity organization is looking for a motivated Customer Service Adviser to provide exceptional support to their supporters. You will engage through calls, emails, and social media, promoting fundraising opportunities while ensuring empathetic customer interaction.
The role requires strong communication skills and the ability to work independently after training. Ideal for candidates experienced in fundraising or call centers. This position offers full training, benefits, and is home-based.
Remote Customer Support & Fundraising Advisor in Gildersome employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Support & Fundraising Advisor in Gildersome
✨Tip Number 1
Get to know the charity inside out! Research their mission, values, and recent campaigns. This will help you connect with them during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with supporters through various channels, try role-playing different scenarios with friends or family. This will boost your confidence and help you handle calls and emails like a pro.
✨Tip Number 3
Show off your fundraising experience! If you've worked in call centres or have any fundraising background, make sure to highlight those skills. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready for a remote role. Don’t miss out on this opportunity!
We think you need these skills to ace Remote Customer Support & Fundraising Advisor in Gildersome
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for charity and helping others shine through. We want to see how your values align with our mission, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your Application: Make sure to customise your application for the Customer Support & Fundraising Advisor role. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit for this position. We love seeing candidates who take the time to connect their background to what we do!
Highlight Communication Skills: Since strong communication is key in this role, be sure to showcase your ability to engage with supporters effectively. Whether it’s through previous jobs or volunteer work, provide examples of how you've successfully interacted with customers or supporters in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you’ll have access to all the latest updates about the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent fundraising campaigns. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, prepare examples that highlight your ability to engage empathetically with supporters. Think of situations where you resolved issues or promoted initiatives effectively, whether over the phone or via email.
✨Prepare for Common Scenarios
Anticipate questions related to customer support and fundraising. Practice responses to scenarios like handling a difficult supporter or promoting a new fundraising opportunity. This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training process, or future fundraising initiatives. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
