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- Tasks: Lead a passionate team to manage a vibrant retail shop and drive fundraising efforts.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service required.
- Other info: Dynamic role with training opportunities and a supportive work environment.
The predicted salary is between 22000 - 26000 £ per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
Reports to: Area manager
Department: Trading
Contract: Fixed term contract until May 2026
Hours: Full time 37.5 hours per week
Location: Fort William Shop
Closing date: Open until filled – this vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Eligibility: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
About the organisation: At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for someone talented who shares our vision to join our trading team.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for the commercial running of your store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safeguarding risks.
Retail Shop Manager (Fort William) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Manager (Fort William)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand their values, you can tailor your approach during interviews and show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management. Think about your past experiences and how they relate to the role. We want you to shine, so rehearse your answers!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Retail Shop Manager (Fort William)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our mission at Cancer Research UK.
Tailor Your CV: Make sure your CV is tailored to the Retail Shop Manager position. Highlight your experience in managing teams, achieving targets, and delivering excellent customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised and fair.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their retail operations and how your role as a Retail Shop Manager fits into their overall strategy. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and inspiring diverse teams. Prepare specific examples of how you've motivated others to achieve targets and how you’ve handled challenges in a retail environment. This is your chance to demonstrate your leadership style and how it aligns with the organisation's values.
✨Customer Service is Key
Since excellent customer service is crucial for this role, think of examples where you've gone above and beyond for customers. Be prepared to discuss what great customer service means to you and how you would instil that in your team. This will highlight your understanding of the retail landscape.
✨Engage with the Community
Cancer Research UK values community engagement, so come prepared with ideas on how you could create relationships with local communities and organise fundraising events. Showing initiative in this area can set you apart from other candidates and demonstrate your commitment to the cause.
