At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals.
- Company: Join Cancer Research UK's Dorking Shop team.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and tech.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Retail Store Assistant £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Dorking Shop
Contract: Fixed-term contract until October 2026
Working hours: Part time 7.5 hours per week
Closing date: 12th July 2026 23:55
Internal applications remain open until 12th July 2026 23:55
Responsibilities
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Any offer of employment for this role will be subject to a satisfactory basic DBS check.
Qualifications and skills
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility – while a level of flexibility is needed to meet the needs of the business, we also respect your life outside of work.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Equality, diversity and inclusion
We want to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are currently under-represented. We do not recruit anyone below the age of 18. We want to see every candidate performing at their best throughout the application process and at work. If you have any concerns or need adjustments to enable this, please contact recruitment@cancer.org.uk or 020 3469 8400.
Retail Shop Assistant (Dorking Shop) employer: Cancer Research UK (CRUK)
As a Retail Shop Assistant at our Dorking location, you will be part of a supportive and inclusive team dedicated to making a difference in the community. We offer a competitive salary along with a comprehensive benefits package that includes generous leave allowances and access to wellbeing support, ensuring you can thrive both personally and professionally. With a strong focus on employee development and a commitment to equality and diversity, we provide an excellent environment for growth and meaningful engagement in your role.
