At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission-driven team.
- Benefits: Enjoy competitive pay, flexible leave, and discounts on travel and tech.
- Other info: Part-time role with opportunities to grow and connect with diverse communities.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 27000 € per year.
Retail Store Assistant £12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Cromer
Contract: Fixed‑term contract ending 5th September 2026
Working hours: Part time 15 hours per week
Closing date: 17th May 2026 at 23:55
The internal title for this role is Shop Assistant.
Eligibility Requirement: You must be eligible to work in the UK. Cancer Research UK does not offer visa sponsorship.
You’ll act as an ambassador for Cancer Research UK. Your shop will be a place where your community meets our team, learns about our brand, and sees some of our work.
Responsibilities:
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Building relationships with local community members and Cancer Research UK colleagues.
- Supporting fundraising events for the store to meet fundraising targets.
Skills and Experience:
- Understanding of what makes great customer service.
- Experience working in a busy customer service environment.
- Ability to manage workload and work independently when required.
- Capability to work well in a team.
- Excellent communication skills.
Preferred:
- Interest or understanding in fashion.
- Retail experience.
Benefits: Benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, and gym membership, and additional benefits.
Job requirements: This role requires a satisfactory basic DBS check.
EEO Statement: We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are under‑represented. We do not accept applications from anyone below 18 years of age. If you have any concerns or need adjustments, please contact recruitment@cancer.org.uk or 020 3469 8400.
Retail Shop Assistant (Cromer) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive work culture where employees are valued as ambassadors for the community. With a focus on personal growth and development, staff enjoy flexible benefits, including a substantial retirement plan and discounts on various services, all while contributing to meaningful fundraising efforts in a vibrant retail environment in Cromer.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Cromer)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and soak up the atmosphere. This will help you show genuine interest and give you some great talking points during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Shop Assistant and how you'd handle them. We want to see that you can keep a cool head and provide top-notch service even when things get busy.
✨Tip Number 3
Network like a pro! Connect with local community members and other Cancer Research UK colleagues on social media. Building relationships can give you an edge and show that you're already invested in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Retail Shop Assistant (Cromer)
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences you've had in busy environments and how you made a difference for customers.
Highlight Teamwork Skills:We’re all about teamwork here at StudySmarter! Make sure to mention any past experiences where you worked well with others to achieve goals, especially in retail or community settings.
Be Authentic and Personal:Don’t be afraid to show your personality in your application. We want to see the real you! Share your interests, especially if you have a flair for fashion or community engagement.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and experiences!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Make sure you brush up on what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service in busy environments. This will show that you understand the role's core responsibilities.
✨Show Your Team Spirit
Since teamwork is key for this role, prepare to discuss how you've successfully worked with others in previous jobs. Think of specific instances where you contributed to a team goal or helped a colleague out. This will highlight your ability to fit into their shop team.
✨Get Familiar with Cancer Research UK
Do a bit of homework on Cancer Research UK and its mission. Being able to talk about their work and how you can contribute to their goals will demonstrate your genuine interest in the role and the organisation. Plus, it shows you're keen to be an ambassador for their brand.
✨Prepare for Fundraising Questions
Since supporting fundraising events is part of the job, think about any relevant experience you have in fundraising or community engagement. Be ready to discuss ideas you might have for events or how you could help meet fundraising targets in the shop.
