At a Glance
- Tasks: Lead a vibrant team to manage a retail shop and drive fundraising efforts.
- Company: Join Cancer Research UK, making a difference in the community.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours with opportunities for personal and career growth.
- Why this job: Be part of a mission-driven team while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 27882 - 32749 € per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
£27,882 - £32,749 per annum plus benefits.
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath, Westgate Street
Closing date: 17th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Responsibilities
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Qualifications
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.
Benefits
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‐quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Manager (Bath, Westgate Street) in Chester-le-Street employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a supportive and dynamic work environment in the heart of Bath. As a Retail Shop Manager, you will benefit from a competitive salary, generous leave allowance, and extensive career development opportunities, all while making a meaningful impact in your community through fundraising initiatives. Our inclusive culture prioritises employee wellbeing and flexibility, ensuring that you can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Manager (Bath, Westgate Street) in Chester-le-Street
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you walk into that interview, show us you’re passionate about what we do and how you can contribute to our goals.
✨Tip Number 2
Practice your people skills! As a Retail Shop Manager, you'll be leading a diverse team. Think of examples from your past where you've inspired or motivated others, and be ready to share those stories with us.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you would maximise profit and manage stock effectively. We want to hear your ideas on how to make our store thrive!
✨Tip Number 4
Don’t forget to highlight your community connections! Share any previous experiences where you’ve engaged with local communities or organised events. We love seeing candidates who can build relationships and drive fundraising efforts.
We think you need these skills to ace Retail Shop Manager (Bath, Westgate Street) in Chester-le-Street
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Retail Shop Manager role. Highlight your experience in managing teams, customer service, and any relevant retail knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for retail and fundraising, and explain why you want to work with us at Cancer Research UK. Be genuine and let your personality come through.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led teams, maximised profits, or organised successful events. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their retail operations and how your role as a Retail Shop Manager fits into the bigger picture. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've inspired and managed diverse teams in the past. Think about times when you motivated others to meet targets or improved team dynamics. This is crucial for a role that involves guiding both paid staff and volunteers.
✨Demonstrate Commercial Awareness
Prepare to talk about your understanding of retail trends, especially in high street fashion. Share insights on how you’ve maximised profits in previous roles through effective stock management and merchandising strategies. This will highlight your ability to take ownership of the store's commercial success.
✨Engage with the Community
Think of creative fundraising ideas or community engagement strategies you've implemented before. Be ready to discuss how you can build relationships with local communities and enhance the store's presence. This shows you're not just focused on sales but also on making a positive impact.
